LifeFone At Home Landline Review

Matt By: Matt | Last updated May 22, 2018

LifeFone At Home Landline medical alert system at home landline
LifeFone At Home Landline base station medical alert systems
lifefone medical alert system logo

9.8 / 10


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  • Lots of useful features/services included
  • No shipping and activation fees
  • Braille lettering on the Help button
  • One free month on all plans
  • Lifetime equipment guarantee
  • 1300 ft. range
  • Waterproof wearable button


  • Not the most affordable provider
  • Not the fastest response time
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LifeFone offers complex medical alert solutions. Their at-home landline system is reliable and comes with several useful features: from wall and fall detection buttons to daily checks, activity assurance service, customized emergency profile and unlimited emergency notifications. This provider has paid mobile apps, too. There are no shipping or activation fees, but overall we find LifeFone a bit pricier than its competitors.



LifeFone is a reputable brand in the healthcare communications industry. The company is on the market since 1976.

LifeFone offers four types of medical alert systems: at home landline, at home cellular, at home and on the go GPS and at home and on the go GPS voice-in pendant.

In this review we are going to focus on the in-home landline system, their most basic and affordable option.

Main specs:

  • Base unit dimensions (H x W x D): 2.8 x 5.0 x 5.0 inches
  • Battery backup of up to 32 hours for the base station
  • Waterproof pendant or wristband at your choice
  • 1300 ft. range
  • Lifetime equipment and lifetime price guarantee
  • High/low temperature sensor
  • Braille lettering for the Help button on the base station

The base station has a big round Help button in the middle and a Reset button above it. There is also Braille lettering on the Help button, which is a useful and thoughtful addition. Under that button there are three status indicators for Power, Communications and Trouble.

The wearable help button can be worn around the neck as a pendant or on the wrist; you can opt for one of the two versions when you order the system.  

The landline system is very easy to install, you just have to plug it in and connect it to your phone line. Although the process is extremely simple, you also have a ‘How it works’ section on their website, to guide you through, should you need it.

The response time is not the best we’ve seen so far, but it is decent enough, with an average of 45 seconds.

While LifeFone has a variety of additional services available, it is overall pricier than other providers when it comes to monthly plans, their wall-mounted button or additional accessories such as lockbox or a longer range help button (1500 ft.). The only thing that is more affordable than with most competitors is their fall detection button which is only $5/month. Also, another advantage is the free shipping included with all plans.

Price aside though, their Caregiver Tools include activity assurance ($6/month) and daily checks in calls, for $19/month. They also offer unlimited notifications, for as many contacts as you want, in case of emergency.

The LifeFone at-home systems offers all the features found in most medical alert providers: waterproof wearable buttons, a 32 hours battery backup for the base station, US based monitoring centers, customized emergency care profile (you can provide medical information, name and phone number for your doctors and contacts in case of emergency, etc). You can also use their system as a remote phone answering system. Monitoring your spouse is free of charge, you just have to pay for the extra button.

In addition to all these, there are also available mobile apps, which are compatible with both Android and iOS smartphones: Family Guard (tracking app) and Mobile Alert.

In conclusion, we think that LifeFone is a versatile and complex medical alert service, but a pricey one, too. There are plenty of extra features to choose from but they will all cost you, and some of them are more expensive than with other competitors. Other than that, their in-home landline system is reliable and high quality.


The LifeFone At Home Landline system comes with free shipping on all plans and no activation and no equipment fees. There are three plans you can choose from: monthly, quarterly and annually. There is also a free month included regardless of the plan you opt for.

Monthly: $29.95/month, billed monthly

Quarterly: $27.95/month, billed quarterly

Annual: $24.95/month, billed annually

Extra fall detection pendant: $5/month

Daily checks: $19/month

Daily activity assurance: $6/month

Mobile Alert App: $5.95 for existing LifeFone customers; $7.95/month for new customers


Phone: 1-800-882-2280

E-mail: [email protected]

Social media: Facebook, Google+, Twitter, Pinterest, Instagram

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Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.


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