LifeFone At Home Landline Review

COMPLETE REVIEW

LifeFone is a reputable brand in the healthcare communications industry. The company is on the market since 1976.

LifeFone offers four types of medical alert systems: at home landline, at home cellular, at home and on the go GPS and at home and on the go GPS voice-in pendant.

In this review we are going to focus on the in-home landline system, their most basic and affordable option.

Main specs:

• Base unit dimensions (H x W x D): 2.8 x 5.0 x 5.0 inches
• Battery backup of up to 32 hours for the base station
• Waterproof pendant or wristband at your choice
• 1300 ft. range
• Lifetime equipment and lifetime price guarantee
• High/low temperature sensor
• Braille lettering for the Help button on the base station

The base station has a big round Help button in the middle and a Reset button above it. There is also Braille lettering on the Help button, which is a useful and thoughtful addition. Under that button there are three status indicators for Power, Communications and Trouble.

The wearable help button can be worn around the neck as a pendant or on the wrist; you can opt for one of the two versions when you order the system.  

The landline system is very easy to install, you just have to plug it in and connect it to your phone line. Although the process is extremely simple, you also have a ‘How it works’ section on their website, to guide you through, should you need it.

The response time is not the best we’ve seen so far, but it is decent enough, with an average of 45 seconds.

While LifeFone has a variety of additional services available, it is overall pricier than other providers when it comes to monthly plans, their wall-mounted button or additional accessories such as lockbox or a longer range help button (1500 ft.). The only thing that is more affordable than with most competitors is their fall detection button which is only $5/month. Also, another advantage is the free shipping included with all plans.

Price aside though, their Caregiver Tools include activity assurance ($6/month) and daily checks in calls, for $19/month. They also offer unlimited notifications, for as many contacts as you want, in case of emergency.

The LifeFone at-home systems offers all the features found in most medical alert providers: waterproof wearable buttons, a 32 hours battery backup for the base station, US based monitoring centers, customized emergency care profile (you can provide medical information, name and phone number for your doctors and contacts in case of emergency, etc). You can also use their system as a remote phone answering system. Monitoring your spouse is free of charge, you just have to pay for the extra button.

In addition to all these, there are also available mobile apps, which are compatible with both Android and iOS smartphones: Family Guard (tracking app) and Mobile Alert.

In conclusion, we think that LifeFone is a versatile and complex medical alert service, but a pricey one, too. There are plenty of extra features to choose from but they will all cost you, and some of them are more expensive than with other competitors. Other than that, their in-home landline system is reliable and high quality.