PrivateVPN is a VPN service based in Switzerland. It is a relatively small provider, with only a bit over 100 servers so far, although their number continues to grow rapidly. PrivateVPN offers 3-day money-back guarantee on all its plans and it is reasonably priced.
PrivateVPN has 3 packages to choose from: a 1-month plan, a 3 months plan and a 17 months one.
Ease of use
PrivateVPN has 2 modes in which you can use the VPN: the Simple mode and the Advanced mode.
Before you can choose any of them though, you have to first sign up. The sign up process is extremely simple and fast: you just have to provide an e-mail and a password and that’s it.
Most users will do just fine using just the Simple mode, which is very user-friendly and basic. The Simple mode only has a drop-down menu with a Connect/Disconnect option and the servers you can choose for your connection. You just pick a server, click on Connect and you’re good to go.
The Advanced mode is more complex. You’ve got the Dashboard, Settings and Connection Guard on the left side. The dashboard allows you to choose the location, type of protocol and the encryption. From the Settings you can set PrivateVPN to connect at startup, reconnect in case of a failure and more. The Connection Guard lets you choose what apps to close in case the VPN disconnects, it allows you to disable/enable the kill switch and more.
As we’ve already mentioned it, PrivateVPN is a relatively small VPN provider, but it continues to grow with every year. It has more than 100 servers worldwide, which is not a great number, compared to the thousands servers offered by ExpressVPN, NordVPN, CyberGhost and other.
PrivateVPN has servers in almost 60 countries, including regions such as Africa, Middle East, Americas, Asia Pacific and of course Europe. You’ll find severs in Chile, Costa Rica, Indonesia, India, Japan, South Korea, Mexico, Russia, New Zeeland, Thailand, South Africa and many more. It even works in China, and PrivateVPN advises users how to use the VPN to get the best results. They recommend you use L2TP when you want to connect to a China server.
When it comes to features, here is a list with the most noteworthy ones:
- AES-256 encryption
- IPv6 leak protection included
- No traffic logs
- It allows up to 6 devices simultaneously
- It includes unlimited bandwidth
- Several protocols to choose from: OpenVPN, PPTP, IKEv2 and IPSec
- Data leaks prevention with the kill switch feature
- mobile apps for iOS and Android devices
- app for Amazon Fire TV Stick
When it comes to unblocking streaming websites, so far, so good. PrivateVPN works great and can unblock Netflix, Amazon Prime Video, BBC iPlayer.
You’ll also be pleased to know that PrivateVPN allows torrenting on all their servers.
The only thing we didn’t like about PrivateVPN was the fact that it has no available browser extension for Safari, Chrome or Firefox.
Other than that and the fact that there’s no free trial included, there’s not much to dislike about PrivateVPN. It is a fast, secure VPN provider, it doesn’t keep any logs, it has a simple and user-friendly interface and comes with mobile apps.
There are 3 plans to choose from: the 1 month plan, the 3 months plan and the 17 months plan.
The 1 month plan costs $7.12/month.
The 3 months plan is priced at $4.50/month.
The 17 months plan is $2.54/month.
All plans include a 30-day money back guarantee.
Regarding payment options, you can pay with credit cards (Visa, MasterCard, American Express, JCB, Discover and others), PayPal and Bitcoin.
PrivateVPN boasts on a 99.98% uptime so far.
Speed-wise, PrivateVPN managed to obtain impressive results, with average download speeds over 53 Mbit/s, which is quite fast, well above average. You won’t encounter DNS leaks, you can stream full HD videos with no issues and gamers will be pleased by how this VPN performs, as well.
24/7 live chat
Contact form: https://privatevpn.com/support/contact-us
Social media: Facebook, Twitter, Google+, YouTube
Customer support is available via e-mail and live chat, but there is no phone number displayed on their website. Although live chat should be available 24/7, you’re not going to always get a reply. E-mail on the other hand works flawlessly and response times are great.