ExpressVPN Review

Kelly By: Kelly | Last updated July 6, 2019

expressvpn logo vpn services

9.8 / 10

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PROS:

  • Has servers in 94 countries
  • Straightforward, attractive interface
  • 30-day money back guarantee
  • 24/7 support via live chat and email
  • Quite fast

CONS:

  • Supports only up to 3 devices simultaneously
  • Not that affordable
  • No ad-blocking tool
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SUMMARY:

ExpressVPN’s strengths are its high level of encryption, geographical diversity of servers (it has servers in 94 countries worldwide) and the fact that it has a minimum impact on your computer’s performance. However, it does fall short in some aspects: the lack of an ad block feature, the fact that it only support simultaneous connections on 3 devices and the fact that it is a bit expensive.

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COMPLETE REVIEW

ExpressVPN is a VPN service developed by a company based in the British Virgin Islands.

The service was launched in 2009 and it is one of the fastest VPNs on the market. It works on all operating systems, from macOS and iOS to Windows, Android and Linux and it guarantees a 99.9% uptime.

ExpressVPN has more than 1,500 in 94 countries (145 cities). It comes with 30 day money back guarantee and a referral program. If you refer a friend and he signs up, you both get 30 free subscription days.

All three plans offered by ExpressVPN come with 30 day money back guarantee and the same number of features. You can pay with credit cards (Visa, MasterCard, American Express, Discover, Visa Electron, Delta and others), via PayPal, Bitcoin or Paymentwall.

The main features included by all ExpressVPN plans are:

  • Unlimited bandwidth, server switches and speed
  • Up to 3 devices connected at the same time
  • 24/7 support via live chat and e-mail
  • Smart DNS
  • Anonymous BitTorrenting
  • Kill switch feature, which can be enabled from Settings

When it comes to the number of devices you can connect automatically, ExpressVPN allows simultaneous connections on only up to 3 devices, which is below average. Most competitors allow at least up to 5.

This VPN supports 4 protocols: PPTP, SSTP, L2TP/IPsec and OpenVPN with TCP/UDP.

By default, ExpressVPN is set to choose a protocol automatically, selecting the best option for your network.

The desktop interface has an attractive design and it is very straightforward. You can opt between letting the VPN choose the best server or choosing one yourself, based on location. For areas such as North America, Europe and Asia you can even narrow it down to a city.

ExpressVPN doesn’t keep logs of your IP addresses or connection times but it does keep some with your server choice, amount of data and connection dates. However, those can’t be used to track you down.

This VPN does a good job unblocking geo-restricted content. You can access a wide array of streaming services such as: Amazon Prime, BBC iPlayer, ESPN, HBO, Hulu, Netflix (not on all servers though) and many more.

When it comes to security, the OpenVPN traffic is encrypted with a 256-bit AES algorithm and their entire website is secured with SSL 4096 bit CA. Usually, higher levels of encryption affect your performance, but somehow, ExpressVPN manages to obtain impressive results while still using strong OpenVPN encryption settings.

Pricing

ExpressVPN has 3 available plans:

1 Month plan: it costs $12.95/month

6 Months plan: $9.99/month

12 Months plan: $8.32/month

Performance

Performance-wise, ExpressVPN proved to behave very well in terms of speed and latency, but not the best. While 1080p videos were streamed effortlessly and with no buffering, and we had no problems playing games online, we did encounter a few dropped connections.

Help/Support

E-mail: support@expressvpn.com

Social media: Facebook, Twitter, YouTube

Facebook: https://www.facebook.com/ExpressVPN/

ExpressVPN boasts on their 24/7 customer support, offered via live chat or e-mail. They claim their response time for e-mails is just a few hours, while with live chat, you get instant response.

We have to admit that they pretty much deliver as promised.

In addition to live chat, contact form and direct e-mail, you can also use their Support Center, setup tutorials and FAQ section.

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Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

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