CyberGhost Review

Hailey By: Hailey | Last updated July 3, 2019

cyberghost logo blue yellow vpn services

9.4 / 10

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PROS:

  • No bandwidth limitations
  • Extremely serious about protecting your privacy
  • High speeds, especially on their European servers
  • Unblocks Netflix, Hulu, etc.
  • P2P friendly

CONS:

  • Not that many servers to choose from in Asia, Central and South America
  • Live chat not available 24/7
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SUMMARY:

CyberGhost is a VPN provider with more than 3,000 servers spread all over the world. Among its biggest strengths we can definitely mention speed. Most VPNs slow down your device, but not CyberGhost. If anything, it even increases your speed. The best servers on that regard are the European ones. CyberGhost unlocks streaming services like Netflix, Hulu, etc., offers unlimited bandwidth and takes the privacy of its customers very seriously.

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COMPLETE REVIEW

CyberGhost is a VPN service developed by a Romanian company which also has offices in Germany. The company was founded in 2011 in Bucharest and it’s grown into a serious competitor on the global VPN market. CyberGhost is currently used by more than 15 million users worldwide. It has over 3,000 servers spread throughout the world, in more than 60 countries: US, UK, Romania, Russia, Germany, Denmark, Canada, France, Italy, Norway, Netherlands, Singapore and many more.

CyberGhost offers Mac, Windows, iOS and Android compatibility and can work on up to 5 devices simultaneously from a single account.

This provider uses the OpenVPN protocol, but you can also opt for PPTP or L2TP with IPsec if you prefer it. It uses the strongest type of encryption available, 256-bit AES encryption to be more exact.

CyberGhost offers a 30-days money back guarantee and a free 7 day trial.

All the CyberGhost plans have some common features, such as automatic kill switch, unlimited bandwidth and traffic, no logs policy, DNS and IP leak protection and more.

It also allows up to 7 simultaneous devices on a single account, which is way above the average.

CyberGhost is very serious about protecting its customers/privacy. They don’t keep any logs of their activity and personal information, which is a pretty commendable thing. There is also an ad-blocker and they don’t require any personal data at sign up. The automatic kill switch is an additional protection measure. In case the VPN fails, the Internet connection will be automatically blocked so that you won’t become exposed and favor any data leaks.     

The interface is very user-friendly and the setup process is a breeze: you just sign up, download the software or app, depending on the device you want it installed on, launch the program and log in. Then, all there’s left is for you to choose a server and surf away.

Here are some system requirements for Windows and Mac:

Windows

Windows 7 or newer

1 GHz processor (32 or 64 –bit)

200 Megabyte free space on your hard drive

1024 X 600 pixel screen resolution

Mac

Mac OS X 10.7 or newer

Intel x86 processor

1024 X 600 pixel screen resolution

One useful feature of CyberGhost is the data compression, which is really helpful for users who have a limit on their bandwidth, because this feature helps reduce your consumption.

Another important aspect potential customers might look at is the ability to unlock Netflix, which is not a problem for CyberGhost. You can also unlock Hulu, HBO or Facebook, no matter where you are located on the Globe.

This VPN is also P2P-friendly, so torrent users might be pleased to know about that.

CyberGhost allows you to make a list with your preferred WiFi networks and remember them, so that when you connect to either of them, the VPN will automatically be enabled on that particular network.

Pricing

CyberGhost offers 3 plans: the 1 month plan, billed every month ($11,99), the 1 year plan (can be billed monthly - $5,99/month or annually - $71,88/year) and the 2 years plan ($3,50/month or $84 every two years).

You can purchase any of the plans and pay with credit card (VISA, MasterCArd, American Express and more), PayPal, Bitcoin (BitPay) and through other methods.

Performance

When it comes to performance, CyberGhost really shines, speed wise, especially when it comes to their European servers, which are over 800 and offer an incredible speed. VPNs usually slow down your device, but in the case of CyberGhost, the opposite is true. You won’t experience speeds below 70 Mbps, regardless if you are using a server in the US or Europe. Moreover, for the latter, the speed is significantly higher.

On the downside, the company doesn’t sit that well when it comes to covering areas such as Asia or Central and South America, where they have little to no available servers.

Help/Support

Live chat

Support ticket

Social media: Facebook, Twitter, Google+, YouTube, Pinterest, LinkedIn, Vimeo, flickr

Facebook: https://www.facebook.com/cyberghostEN

You can contact customer support through the ticket system or through live chat, although it is not available 24/7 yet, which is a drawback, because all major competitors offer it non-stop. There is an extensive help center on their website too, with a FAQ section and thorough guides.

CyberGhost is also very present on social media and you can find them on any channel you can think of.

The support team is knowledgeable and the support is also available in German and French.

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Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

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