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PROS:
CONS:
Most online faxing companies offer plans which start at $7, $10 or even more and include hundreds of pages. Home users and small businesses that fax little and exchange only several faxes over the course of a month were used to pay extra for excess free pages while spending only a portion of these owing to the lack of ultra light plans. SRFax recognized that need and quickly became one of the leaders thanks to its very affordable Home plans and valuable Business plans.
SRFax is one of the best providers regarding the per page value and the list of features included. The service offers plans for individuals, small and large businesses. Every subscription, except the lowest Basic 25, begins with a 60-day free trial, double longer than the industry standard 30 days.
A SRFax subscription is very versatile: you can send up to five documents to up to 50 recipients at the same time, and users can dedicate up to 9 email addresses from which faxes can be sent. The number of email addresses you can use for receiving is unlimited. Block lists are another great advantage of this online faxing service provider – once a number is added to the block list, all faxes sent from it would land to the user’s Trash folder and remain there for the next seven days and will not be billed. Failed fax transmissions are automatically resent and there are six resending attempts.
Some of the disadvantages of SRFax are the lack of outbound fax page previews, and charging for the full text searching ($1 monthly).
NUMBER OPTIONS
Every SRFax subscription includes a toll-free or local area number in some of at least 48 US states plus District of Columbia as well as in 41 Canadian cities. Alternatively, you can port your existing number from any other service that allows it. Your SRFax number will be able to receive multiple faxes simultaneously, and it is never busy. SRFax numbers can be used for international faxing at very affordable rates. More numbers can be added to any Business plan based account for $5 monthly.
PORTABILITY AND INTEGRATIONS
The developers of SRFax have recognized the fact that a quality responsive website design can be superior to offering mobile apps to subscribers. Responsive designs improve the interface usability on any screen, enable for a better navigation through pages and links, and the mobile devices with limited hardware resources can handle it well. The SRFax Web interface retains the full functionality irrespective of the screen resolution, size and aspect ratio, and thanks to this we did not list the lack of a mobile app as a disadvantage.
Email faxing is also possible by simply mailing fax documents as attachments to recipientnumber@srfax.com. Alternatively, you can download a print-to-fax app which lets you fax printable documents through choosing SRFax as a virtual printer in the print dialog.
SRFax is among the leaders in the file format compatibility. You can send all standard MS Office files, plain text, HTML, and more than 100 image file types, spanning from standard ones such as PDF, JPG, or PNG to RAW photo files and plenty of image files from applications used among relatively small professional communities. If your attachments are too large for an email you can send them in a zipped folder, just make sure the files inside it are supported by SRFax.
With a plan from the Business or Corporate tier, users can access SRFax API to create a custom integration and other, customized ways of sending and receiving faxes with this provider.
SECURITY AND ARCHIVES
Faxing off the SRFax web interface is among the safest ways to fax: all sessions are secured with the latest SSL certificate with 2048Bit encryption. Those who prefer fax to email but have security concerns, can choose to receive notifications about new faxes to email, but without the fax files attached. In this case that content can be accessed only over the web.
For highly sensitive data, users can upload their PGP keys and enable the PGP encryption. All fax-to-email and email-to-fax messages will be encrypted from then on. SRFax is fully HIPAA compliant, assuring privacy of any confidential patient information sent and received over this provider. It also offers Ontario PHIPA compliance, making it a rare example of a non Canada-based provider to offer this feature.
All your faxes can be stored and kept in the SRFax archive for a lifetime at no extra cost.
BOTTOM LINE
SRFax offers a great value and an awesome set of features through plans that are tailored for every need. That is why SRFax fits almost everywhere and when choosing an online faxing provider this one would always be short-listed.
SRFax offers three plan tiers, defined by the user structure and size.
HOME USER tier contains all these very cheap services. These all come with a dedicated local or toll-free number. The rates are:
BUSINESS USER. This tier enables more possibilities, such as adding more numbers and lower overage fees.
CORPORATE USER. Tailored plans at custom quotes and overage rates. A corporate plan brings advanced features such as instant provision of fax numbers and scheduling faxes for future sending.
International fax rates are very affordable, starting from $0.05 for most EU and OECD member countries.
Phone: 1-866-697-7329 ext 2
Email: [email protected]
Social media: Facebook, Twitter, LinkedIn
Facebook: https://www.facebook.com/SRFax/
For users who struggle with the use of SRFax service, there are a plethora of tutorials, guidelines, troubleshooting and FAQ articles. Whenever a human response is needed, you can choose between a live phone support that works on business days, 9 a.m. and 5 p.m. PST, and a ticket system. The fastest way to get answers is the official forum which can also be found on the Support Center section of the website. SRFax also maintains a status page which keeps users updated about major network outages, works and other events that can affect faxing.
Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.
By: Hailey | Last updated June 1, 2017 
