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Verispy Review


By: Tamara | Last updated April 13, 2017


PROS:
  • Transparent and fair-play about its pricing
  • No automatic renewal, so in case you forget to cancel your account, but you don’t want to use their services anymore, you won’t be charged after your subscription expires
  • There is one full background report per month included
  • The service performs a search within 30 seconds
  • Easy to use interface
CONS:
  • The reports aren’t the most accurate ones and some advertised data may be missing from them
SUMMARY:

Verispy is an online background check service based in Waltham, Massachusetts. As stated on its website, it’s not a consumer-reporting agency as defined by the Fair Credit Reporting Act (FCRA), but it is one of the most popular services on the market. They boast on over 8 million inquiries so far.


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Verispy offers various search services: background check, criminal records, reverse phone search, email search, marriage and divorce records, arrest records and court record check and people search.

Overall, the company is transparent about its pricing and there are no hidden fees or unpleasant surprises. Even when you perform a search that would cost you more, the service will notify you that you have to pay an additional amount, so they are fair play in that regard.

Another cool thing about their pricing system is the fact that when you sign up for a certain period of time, there is no automatic renewal plan. So in case you don’t want to use their services after your subscription expires, but you forgot to cancel on them, they won’t continue to charge you until you close your account. 

Verispy also includes one free full background report per month, which is a nice bonus.

If you want to find out more details on their pricing options, go to

If you are not satisfied with their services, you can request for a refund, within maximum 8 weeks from your purchase. Their policy however is a bit ambiguous. They claim on their website that they handle refunds ‘on a case-by-case basis’.

In case you want to cancel your account, you have to submit your request on their website and you will be contacted by one of their reps within 48 hours.

Verispy will perform a search within 30 seconds, which is a very good time. The reports are satisfactory and comprehensive enough for the average user’s needs, but the results aren’t always the most accurate. You can search someone using their full name and the state of residence, or by email or phone number.

When you look for someone based on their name and state, you will obtain information such as his current and past addresses and the date of birth. They claim their report is comprehensive and includes details on aspects such as tax liens, court judgments, bankruptcies and so on, but sometimes, not all of them will be provided, and other times, some information might be wrong. Nevertheless, their database is constantly growing, as they state on their website.

One useful feature of this service is the search assistance. If you have trouble in finding someone or you want to be sure you got the right person, you may use this feature by contacting them. An expert from their customer support team will email you within 48 hours.

They have several pricing options available:

  • single report access pass, which is the cheapest option and costs $19,95 (one time fee); the name is self-explanatory: with this option you can access only one report and review it for 30 days
  • one-week pass: it costs $24,95 (also a one time fee) and gives you access to their unlimited search menu, meaning you can perform any type of check included in their services: background check, criminal records, phone verification and so on
  • 30 day unlimited access pass: costs $29,95 and offers the same benefits as the one week pass, but your access is available for a full month

Verispy also comes with 2 trial options: the 5 day unlimited access trial and the 7 day trial. They are both available only for users who want to sign up for a monthly subscription.

Find out more about their pricing here: http://www.verispy.com/pricing

You can contact the customer support team through their form on their website or by phone, during their business hours:  Monday – Friday, between 10 a.m. and 11 p.m. (US - EST) and Satuday and Sunday, 5 p.m. to 11 p.m. (US - EST).

Phone: 800-963-2120

Contact form: Here

There is also a FAQ section on their website, which answers to questions related to login issues, physical documents, billing, privacy and others.


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