Veracity Credit Consultants Review

Matt By: Matt | Last updated April 12, 2017

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9.4 / 10

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PROS:

  • Numerous educational materials on their website
  • Simple and quick sign up process
  • Unlimited consultations from their experts
  • Secure, 24/7 access to your online account and your credit reports

CONS:

  • Has an F rating from the BBB
  • Not the most affordable choice on the market
  • A lot of features are missing, such as ID theft protection, credit monitoring, pay for delete negotiations, etc.
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SUMMARY:

Veracity Credit Consultants is a credit repair company from Denver, Colorado. Although it has an impressive number of clients, it also has one of the highest numbers of customer complaints. Most of them are related to billing, false advertising and the quality of the service itself.

It has an F rating from the Better Business Bureau (BBB).

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The company has been in business since 2003 and claims to have helped more than 100,000 people so far.

The company was sued in 2010 by the attorney general in Colorado for illicitly charging upfront fees and for deceitful claims. 

Veracity has 2 pricing plans to choose from: Select and Platinum. The company is quite expensive compared to major competitors.

The Select package is $69 on sign up and 49/month. The plan includes credit report analysis, dispute letters, weekly tips, access to their live credit consultants, secure 24 hour account access to your online account, unlimited consultations and others.

The Platinum package is $99 on sign up and $79/month. In addition to the benefits from the Select package, it also includes priority processing and access to credit specialists, specialized creditor interventions, in order to collect documentation straight from your creditors, collection account interventions, monthly educational tutorials and some others.

The company offers a discount if you also enroll your spouse. Be sure and check with them for more details.

You can cancel on them anytime, without too much effort and without delays. However, there is no money back guarantee.

How does it work

Opening an account takes under 5 minutes. You first have to fill out their form with your contact information. They require your full name, SSN, address, email and phone number.

Their website is not the most comprehensive and professional you’ll see. Aside from the educational materials, which are generous in number, and the pricing options for their services, you won’t find too much information on it.

After you sign up, their consultants will analyze your case and start working with credit bureaus and your creditors. The process is similar to other credit repair companies. In the end, they strive to have your negative items removed from your credit reports. Consequently, your credit scores will improve.

They will send dispute letters to all three major bureaus and dispute up to 8 items each month. They will maintain all the correspondence with the 3 bureaus in your behalf. You usually start to see the first results in 45 to 60 days. Customers can improve their scores by 10 to 15% every month and they will also receive tips that will help them stay on the right track.

They help people who have trouble with home refinancing, incorrect late payments, medical bills, bankruptcy issues, divorce issues and others.

While this company doesn’t provide as many financial services as competitors, such as credit monitoring, ID theft protection, pay for delete negotiations and so on, it does have its advantages, especially if you choose their Platinum package.

You get unlimited consultations from their experts, and they don’t charge you extra for them, they give you secure, 24/7 access to your online account and your credit reports and they offer numerous educational materials, on a weekly basis. As their client, you will receive emails with useful news and tips on credit repair. They also give you access to Veracity U, which is a collection of helpful articles, blogs, e-books and other materials on how to manage your credit.

Pricing

The Select package is $69 on sign up and 49/month.

The Platinum package is $99 on sign up and $79/month.

 

Help/Support

You can contact the Veracity customer support team through phone or email. Their hours are Monday to Friday, from 8 am to 6 pm (MST).

Phone: 1.866.518.2194

Sales department: 1.877.623.1973

Email: [email protected]

They include unlimited consultations from their experts with both their packages, without and charging you extra. You can also find out answers to some of your questions by consulting their FAQ section, on their website. It can clue you in on aspects such as billing, the way Veracity works and how it can help you, what kind of results can you look forward too, etc. However, even the FAQ section is a bit thin, compared to other websites we reviewed.

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Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

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