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With over 12 years of experience in this business and an A+ rating with the BBB, Credit Assistance Network proves to be a good choice for people who want to repair their credit. The company’s credit repair program includes all the desired and needed features and more and it also comes with 100% money back guarantee.
Credit Assistance Network (CAN) describes itself as a “credit improvement” company. They are on the market since 2004, they are based in Boca Raton, Florida and they have an A+ rating with the Better Business Bureau.
Credit Assistance Network is 100% compliant with the Credit Repair Organizations Act (CROA) regulations and it is a member of the National Association of Credit Services Organizations (NACSO).
If you decide to sign up for their program, you can register either via phone or online.
You are entitled to a free consultation with one of their credit specialists who will analyze your reports and determine which items should be disputed.
CAN will then send custom dispute letters to all 3 major bureaus and dispute up to 45 individual items. Bureaus will have to respond within 30 to 45 days.
This company deals with various types of credit related issues: bankruptcies, late payments, collections, identity theft, liens, duplicates, inflated/expired debts, outdated information, ex-husband/wife, charge-offs, repossessions, excessive inquiries and more.
As a CAN customer, you will receive 3 updated credit reports every 30 days, in which you can see the “investigation results”. You are advised to further send them those results via e-mail, mail or fax, because this way they can post them in your private online portal.
One of the benefits of being a CAN customer is the fact that once you enroll, you get 24/7 access to your secure online account, so you can track progress, upload documents, etc., anytime you want.
You are also entitled to one-on-one consultations with one of their certified FICO professionals, one-on-one credit coaching, debt validation and goodwill letters to your creditors. The dispute letters demanding validation represent an additional feature of CAN, one that can’t be found in most credit repair companies.
From what we could test and figure out, Credit Assistance Network’s offer includes all the features you need for repairing and improving your credit reports and more. Our only complaint would be related to the design of the website, which could use some improvement (for example, the pricing section and money back guarantee policy could be more visible).
Credit Assistance Network charges $179/person and $279/couple for the first payment, $50/confirmed deletion/bureau and $75 for public records.
The company also offers 100% money back guarantee.
Phone: Toll free: (800) 811-3078 ext. 2
Email: [email protected]
You can contact CAN via phone or e-mail, during their business hours: weekdays, from 9 am to 7 pm EST.
You also have 24/7 access to your online account.
There is no live chat available and no social media links on their website.
What we really appreciated in terms of support was their Resources section. CAN places a lot of importance on financial education. In addition to striving to improve their customers’ credit, the company also tries to inform them on all the important credit related aspects. You can get a lot of information from their blog, FAQ section and Resources section on their website, which includes a mortgage and loan calculator, a financial advice forum, several articles on topics like understanding credit, building credit, statute of limitations and more.
Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.
By: Kelly | Last updated August 8, 2017 
