Vivint Review

Kelly By: Kelly | Last updated January 23, 2021

vivint home security monitoring logo slogan

9.3 / 10

TRY IT NOW

Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

PROS:

  • Great mobile app
  • Offers pan-and-tilt cameras

CONS:

  • A minimum five year commitment
Show More

SUMMARY:

If you want an energy efficient, secure home monitoring system, Vivint is the perfect match. It is vastly customizable and has great flexibility with its plans. While a standard contract lasts for five years, the company gives a lifetime warranty on all its equipment. Vivint is a very intuitive system and requires very little user intervention once it’s installed.

CHECK PRICE

COMPLETE REVIEW

The fourth system in our review is Vivint. This is a company bent on creating a versatile, reliable automated security system. Vivint is a financially stable, very well-known and trusted company. It keeps up with new technologies and offers transparent pricing. The company keeps the internal monitoring in their own domain, instead of outsourcing to other companies like Protect America, making it much easier to come into contact with them and resolve any existing issues.

Monitoring

Vivint’s has outstanding automation capabilities. The system extends to include your entire home. This means you can control lighting, temperature and any appliance connected over the internet from one place. This holistic approach is very much to the customers’ liking, which is why the company has remained so influential on the market today.

The omni-control hub lets you control lighting and appliances, and set intervals for lights to turn on at different times, or react to certain events. The trick with the lights is a very neat little feign that deters potential thieves as they might think there is somebody in the house, walking from one room to another. You can set the alarm, the sensors, and the camera to react to specific triggers. This may include forceful entry, you leaving the house, or somebody approaching the lawn. Aside from keeping up with the new technologies and trends, Vivint also tries to save energy so your electric bill wouldn’t spike when the system is installed. Since you can set the lights to be turned on and off while you’re not at home, this will lead to more energy consumption. That is why Vivint uses roof-mounted solar panels which power the entire system. It might be a little costly at the very start, but this is a worthwhile investment, and you may find that it will benefit you greatly in the long run.

Vivint also tries to be stylish as well as practical. The designers at Vivint understand that you don’t want oversized control panels and keyboards all over your house. That’s why they tried to keep those vital pieces of equipment small and ambient-friendly, but still very easily read and functional. The company keeps monitoring in their own domain, and they have their own control centers that keeps track of your system and any changes that might occur.

Depending on the plan you opt for, your package can include sensors for doors, motion, windows temperature, smoke and an intruder alert. In order to minimize you involvement on a day-to-day basis, the system allows you to individually select which alerts you wish to be notified of. The app is very easy to use and is compatible with most major mobile operating systems like iOS, Android and Blackberry. Vivint allows you to choose between two different camera types to install if you prefer a live video feed: pan-and-tilt or fixed frame cameras. For additional surveillance options, you can include an outdoor night vision camera to make sure you always have a clear view of the area around your home. A small doorbell camera is also available for an additional fee. All live streams can be viewed from your mobile devices.

Features:

  • Doorbell camera
  • Outdoor camera
  • Ping camera
  • 24/7 Video recording
  • Smart Locks
  • Element thermostat
  • Garage Door Control
  • 24x7 Monitoring
Pricing

Vivint falls among the “pricier” home security systems with a basic monthly monitoring fee just under $65. Its standard contract lasts for a minimum of five years which is a little long in case you have to move. If you decide to cancel your service before the end date, you will be charged the full contact price. Despite this possible inconvenience, the company offers a lifetime warranty on its equipment. Vivint is also a fully professional service which means you won’t be able to install the equipment by yourself, but rather hire professionals to do it which might incur further costs.

Performance

Vivint has a wide selection of the latest home monitoring technology. There are several highly customizable plans you can choose from. It doesn’t come cheap, but the company promises a lifetime warranty on its equipment. The system is fully automated and you can control everything from a single control panel.

Help/Support

Email: https://support.vivint.com

Phone number: 855-898-8908

Website: www.vivint.com

Facebook: www.facebook.com/VivintHome

Vivint has a very user friendly website. If you’ve encountered a simple issue you can consult the FAQ section or one of the many user manuals. The product tours are also a good way to start your introduction with the new system you purchased. To contact a live agent you can call, email or start a live chat session.

Rate this review!

CHECK PRICE

Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

SEE ALTERNATIVES

Simplisafe
Simplisafe
Read Review
LifeShield
LifeShield
Read Review
FrontPoint
FrontPoint
Read Review

CHECK ALTERNATIVES

Home Security Monitoring Our top picks

BEST IN CLASS
1
9.9
Simplisafe
Read Review
BEST VALUE
2
9.8
LifeShield
Read Review
RUNNER UP
3
9.4
FrontPoint
Read Review
4
9.3
Vivint
Read Review
5
8.9
ADT
Read Review
6
8.9
Protection1
Read Review
7
8.8
Link Interactive
Read Review
8
8.5
LiveWatch
Read Review
9
8.4
MONI
Read Review
10
8.4
Protect America
Read Review

SUBSCRIBE