Link Interactive Review

Tamara By: Tamara | Last updated June 5, 2017

Link Interactive home security monitoring logo
Link Interactive home security monitoring house
Link Interactive home security monitoring camera

8.8 / 10

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PROS:

  • DIY system
  • Two-way intercom

CONS:

  • One-year equipment warranty
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SUMMARY:

Link Interactive offers a fully DIY system that is reliable and highly customizable. Its basic package has a few features other providers charge extra for and they have great customer support. Unlike other big home security monitoring names, Link Interactive guarantees its equipment will work only for one year while most others offer a lifetime warranty.

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COMPLETE REVIEW

Link Interactive is a DIY home security monitoring provider. The equipment you purchase comes pre-calibrated and you’re required to set it up yourself. In case you lack the necessary know-how for this operation, Link Interactive has excellent customer service that’s ready to help, or you can visit their website that has an informative FAQ section and many tutorials.

 

Monitoring

The Link Interactive system comes with a basic motion sensor pre-calibrated for your home. The sensor detects any movement of objects over 40lbs. so your pets can move freely without triggering any alarms. For added security you can also choose to install one of the three types of security cameras Link Interactive has in offer. All cameras are wireless and record HD video. Depending on your needs, you can choose between a regular pan-and-tilt camera that provides the most complete overview of its surroundings or one of the other two options that are more suited for outside use since they offer infrared sensors for night time recording.

Following the latest trends in the home security monitoring industry, Link Interactive uses the safest – cellular level of monitoring your home. This means all devices you installed are connected independently from your wireless network and landline and in that way can’t be that easily disabled. Another precautionary measure, and an added difficulty for any intruder, is the use of Crash and Smash technology which prevents the burglar from simply destroying your main control panel and disabling the alarms.

Link Interactive has a richer basic package than most we reviewed. Most home security monitoring system come with a standard control panel, while the Link Interactive main dashboard is fully touch sensitive and it comes with a backup battery with an eight-hour life in case of a blackout. The touch display can also be used as a two-way intercom to contact a company rep, a feature most other companies charge additionally. The package comes with three basic door and window sensors, a motion sensor, a fire, CO2 and temperature detector and a few decals. You can try the system for a month before committing to buy. Unlike many other home security monitoring companies we reviewed, Link Interactive offers one year of warranty for its equipment.

Features:

  • Intrusion Alarm
  • Fire Alarm
  • Crash and Smash
  • Smoke Detector
  • Fire Detector
  • Carbon Monoxide
  • Extreme Temperature Monitoring
Pricing

The DIY feature of Link Interactive security system might come as a nuisance to the less tech savvy customers, but to those with the necessary know-how this can be a major game changer since you can save up to $300 by installing the security equipment by yourself. Of course, Link Interactive provides all the details you will need through tutorials and how to videos on their website. If you run into any difficulties, you can always contact customer support.

Performance

Link Interactive offer a comprehensive security system at an affordable price. The system is fully DIY so you will have to install it manually, and the equipment you purchase comes with a single year of warranty. The customer support is very expedient and can be reached in several ways, while the website has an abundance of useful information.

Help/Support

Email: www.linkinteractive.com/support

Phone number: 1-877-826-5443

Website: www.linkinteractive.com

Facebook: www.facebook.com/linkinteractive

To contact a Link Interactive representative, you can call, email, use the live chat on their website or even make a Skype call. This added benefit means a lot to some users since it allows them to contact a customer representative without additional roaming costs if they are out of the country. Company’s website is a treasury of useful information, FAQ and tutorial videos.

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Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

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