FrontPoint Review

Kelly By: Kelly | Last updated June 5, 2017

frontpoint home security monitoring logo
frontpoint home security monitoring products

9.4 / 10

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PROS:

  • Completely cellular
  • Many additional features
  • Great customer support

CONS:

  • No intercom option
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SUMMARY:

All in all, FrontPoint is a great home security monitoring system, and one you should definitely consider for your home, should you have a need for one. They have good equipment and excellent service, and they’re worth checking out.

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COMPLETE REVIEW

Monitoring

So, what’s so special about this product? Let’s start with technology. FrontPoint offers high-tech equipment meant to deter a burglar on many levels. It offers break and entry alarms, cameras and sensors. However, every other system offers you the same, so what’s so different about this one? The difference is that the system is entirely cellular. What this means is that the burglar can’t cut your phone wires and disable the system. The security system operates wirelessly, so every individual camera or sensor is a hub, sending information to the central hub. But FrontPoint goes even further. It offers an app that lets you control the entire system via your smartphone. This is a great step up from conventional systems, as the alerting system is always by your side. Not only that, but you can remotely activate or deactivate and check the status of every individual piece of equipment.

Features and Price

FrontPoint uses the famed Crash and Smash Technology. Crash and Smash is a technique used by burglars, and it involves breaking and entering through the door or window, and then smashing the control panel. Most security systems require you to input a code when the door is opened before firing off. However, smashing the control panel stops the countdown. FrontPoint’s Crash and Smash Technology stops the countdown, but upon it running out, alerts the control that the code hasn’t been put in, after which they will contact you to verify if there is a problem, then call the police to respond to a threat. On other notes, the system is entirely DIY, it’s up to you to install and operate it. This, however, can be a minus if you don’t possess the know-how, or want a professional to do it. Even so, you might find this to be a good thing, as you won’t have to spend money hiring professional help.

While FrontPoint isn’t cheap, it’s a top-notch company and they conduct themselves in the most professional manner. The monthly fee ranges from $34.99 - $49.99 plus the Equipment and Activation Fee which is just under $100, but they offer individual quotes so it’s best to call a representative and receive your own. Their equipment is prime quality, so it is no wonder they cost little more than others. However, FrontPoint is very transparent with its prices, and you can check the site to see what you are paying for exactly.

Features:

  • Light Control
  • Geo Location Services
  • Remote Access and Control
  • Crash & Smash protection
  • Email Text and Alerts
Performance

FrontPoint is highly customizable and easy to use. You can choose the devices or alerts you wish to cover and receive. It’s a good value for money product and it offers excellent customer support.

Help/Support

Phone number: 1-877-602-5276

Email: www.frontpointsecurity.com/about-frontpoint-security/contact-us

Website: www.frontpointsecurity.com

One more thing that makes this system so great is the customer service it comes with. We said before, FrontPoint has excellent service, and their customers can always expect all their problems and complaints to be tended to immediately. FrontPoint doesn’t use scare tactics to make you buy their product, and they don’t try to intimidate you into purchasing their system by telling you horror stories of how your family will be taken in their sleep. Instead, FrontPoint tries to engage you in a discussion, and in one where you ask the question, and they answer. They are very responsive and attentive. If you’ve got a complaint, you will be served right away, and the staff will do their best to understand and solve the problem. There isn’t any of that “please, hold” nonsense, but you are quickly directed toward a specialist that will immediately attempt to assist you.

Our top pick and the best home security system around is the FrontPoint Protection Monitoring Package home security monitoring system. The reason this is our top pick is that it has very few cons and a vast array of benefits. Technology, pricing, as well as customer service is just perfect, making this system the most trusted and the most acquired on the market.

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Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

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