Although no one likes to think about it, car troubles can happen at the worst possible moment and unless you are driving a brand-new car, you’re going to want to have insurance at that moment. New vehicles come with a time or mileage warranty that usually means you won’t encounter any more serious issues in that period. An extended car warranty insures you are fully covered even after your original insurance runs out. Endurance is one of the most recognizable names in the industry and offers reliable, fast service across the country.
What it covers
Endurance offers an average extension on your warranty. If your car hasn’t passed the 160,000-mile threshold, the company will provide up to five years of extended coverage. Endurance’s policies cover the entire US and Canada. Like with most other extended car warranty services, Endurance requires a 1000-mile, 30-day wait period before your new warranty kicks in. This aspect of the contract is mostly for the company to insure you’re not buying the extra warranty because your car is already damaged.
Although most companies have five or six plans in offer, Endurance has three compact plans you can choose from. Having too many plans can be overwhelming so having to choose from only three can feel like a relief. Plans range from the basic Secure, through the medium Superior and to the most comprehensive – Supreme.
The simplest one, the Secure plan, costs the least and it offers basic coverage with a lot less included when compared to the other two options. Nevertheless, you shouldn’t worry since this warranty will cover the most expensive parts such as the engine, the drive axle, the transmission, turbo and super chargers, the transfer unit and seals and gaskets. However, since the Secure is a lower tier plan, it won’t cover the AC, electrical, suspension, steering, fuel system and brakes. Although it might seem like a lot has been left without coverage, having your engine under warranty can prove to be a much saner choice than the AC. The median, Superior plan is significantly more extensive and it covers all parts originally installed by the car manufacturer, but it doesn’t include exclusionary coverage for damage by the weather, theft, road hazards, collisions and more. The last plan is the most comprehensive one and it comes very close to covering everything your original car warranty did. The Supreme covers your car entirely but it has the same exclusions as the Superior. Although it covers your car fully, it’s the most expensive plan not everyone can afford.
If your car does break down and you have to make use of your extended car warranty, you will be required to pay a repair deductible of $200. Although it’s not the highest amount in our review, some other companies require a smaller amount, or they let you choose for a figure between $100 and $200. Additionally, the last thing you want to think about when you’re having car trouble is where you should take your car. Endurance lets you choose which service you’d like to use, and they also fully handle the payment so you don’t have anything to worry about. Also, while your car is getting serviced, Endurance will cover up to $35 per day up to five days for a rental.
Even though it doesn’t have the longest pay-off period in our review, Endurance lets you pay for your extended car warranty in 24 monthly instalments. While some companies let you spread out your payments up to 36 months, others only allow you to pay the full price in the period of 18 months.
The company’s money-back guarantee is within 30 days of your purchase. This means you can try out the service and in case you’re not fully satisfied or you just don’t want it anymore, you will get the full amount you payed for and you’ll be let out of your contract. Also, if you decide to sell your car while the extended warranty you bought is still in effect, you can just transfer it to the new owner.
Phone number: 866.918.1438
Endurance has one of the best customer support services we tested. When we called to enquire about different plans and coverage, the customer representative seemed knowledgeable and very eager to help. He knew about all the specifics we asked and took the necessary time to explain it to us in great detail. After we finished the conversation we felt like we had enough information to make an educated decision on our new extended car warranty.
If you run into any issues, the company can be reached 24/7 by phone, email or live chat on their website. Endurance’s website also holds a very useful FAQ section that can help you with the most common issues new and old users face.
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