Autopom Review

Cristina By: Cristina | Last updated July 19, 2019

autopom extended car warranty

9.9 / 10

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PROS:

  • Covers USA and Canada
  • Impressive mileage restrictions
  • Excellent customer support
  • Comprehensive plans to choose from
  • You get a dedicated representative to work with you
  • 24/7 roadside assistance
  • You get to choose your own repair shop

CONS:

  • It doesn't cover some high-end car brands such as Lamborghini, Bentley, Ferrari, Rolls-Royce, Land Rover, Porsche
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SUMMARY:

Autopom has the largest mileage restriction in our review. With that being said, it’s by far the best extended car warranty option for customers with older vehicles. It offers extensive plans and coverage across the US and Canada. Its great customer service will help you with any questions you might have, and in case you end up leaving your car at the shop, you can do so at any service you wish, without any restrictions.

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COMPLETE REVIEW

Autopom!, or Automotive Peace of Mind, is a company that fully and literally lives up to its name. They offer reliable and stable extended car warranty coverage on new and used vehicles alike. Autopom! is one of the rare few in our lineup that offer nationwide and international coverages which means you don’t have to worry about taking a trip outside the country. Autopom! is one of the most popular names in the car insurance industry and one of the most reputable vehicle protection brokers. It has an A+ rating with the Better Business Bureau and it is based in California. It has very comprehensive plans to choose from and the plans are administrated by Royal Administration, Mercury Insurance Group, EFG Group and UCC (United Care Care).

What are the plans offered by Autopom!?

Autopom! will allow you to extend your car’s original warranty by up to 8 years, depending on the plan you opt for. Autopom! has a lot of levels and plans to choose from and most of them have nationwide coverage. Some plans however only work in the mentioned states. In California, this company covers cars that are up to 10 years old and have up to 120,000 miles and in most of the other states, cars that are up to 15 years old and have up to 200,000 miles on the meter. This is the highest allowed mileage in our lineup, making Autopom! the best choice for owners of older vehicles. The company covers the USA and Canada fully.

Autopom! offers 4 levels of coverage, each with its own plans. In total, there are 20 plans to choose from. Not all of them cover all types of cars so that is why it is best to consult with one of their dedicated representatives, to find out which plans you are eligible for. In fact, when you contact them to get a free quote, you will be assigned one right away and that rep will assist you throughout your entire contract term. 

As we’ve already mentioned it, there are 20 plans to choose from, grouped in 4 levels: Powertrain Plus, Mid-Level, High-Level and Exclusionary, with the latter being the most complex and expensive level. The Exclusionary level is the closest one to your manufacturer’s warranty. At the other end, the Powertrain packages cover the most basic elements of your car. They are the least expensive, but also cover only the basics – the engine, transmission, the drive axle and a few other minor components.

Exclusionary plans - are the most comprehensive type of protection you can get and can extend coverage to all the mechanical and electrical components in  your car. The plans included in this level resemble the most with manufacturer’s warranty.

The plans included in this level are: Royal Elite Plus MBI, Mercury Platinum MBI (only available in CA), UCC Paramount, Royal Ultimate, Mercury Ultimate, EFG Ultimate (available most states nationwide).

The maximum term for all these plans is 8 years for UCC Paramount, 6 in the case of Royal Elite Plus MBI and 7 years for the rest of the plans. They also cover cars with up to 150,000 miles for EFG Ultimate and around 100,000 miles for the rest.

High-level plans - the plans in this level cover a lot of components related to transmission, engine, transfer case, drive axle, steering, electrical, air conditioning, braking, cooling, seals and gaskets and fuel system.

Available plans: Royal Premium MBI, Mercury Gold MBI, UCC Comprehensive, Royal Premium, Mercury Deluxe.

The maximum period of coverage is 7 years or 6 years for the Royal Premium MBI. Number of miles: 100,000 and 105,000 miles for the Mercury Deluxe.

Mid-level - this level covers all the components included in the Powertrain Plus plans (will describe them below) plus components related to steering, braking, fuel delivery, suspension, cooling.

Available plans: EFG Deluxe, Royal Preferred, Royal Standard MBI, Mercury Silver MBI. The maximum term is 7 years for Mercury Silver MBI and Royal Preferred, 6 years for Royal Standard MBI and 5 years for EFG Deluxe. The max. number of miles is 100,000 and 125,000 miles for EFG Deluxe.

Powertrain Plus level - it comes with coverage for the essential major systems: transmission, engine, transfer case, drive axle, differential assembly. You can also cover extra components related to air conditioning, the electrical system and the fuel systems.

Available plans: Mercury Copper MBI, Mercury Select, UCC Powertrain Plus, EFG Powertrain Choice, Royal Centennial.

The maximum term is 6 years for UCC Powertrain Plus and only 3 years for Mercury Select and Mercury Copper MBI. As for the number of miles: 100,000 for Royal Centennial and EFG Powertrain Choice and only 36,000 for Mercury Select and Mercury Copper MBI. For UCC Powertrain Plus: 75,000 additional miles.

Read more about all the plans and levels offered by autopom!.

Requiring a repair deductible is pretty standard across our review. Nevertheless, Autopom! has one of priciest deductible amounts in our pick, the company requires you to pay $200 when you leave your car to get serviced. Aside from this unpleasantness, Autopom! takes good care of their customers by allowing $35 per day over the course of five days in case you wish to hire a rental to replace your car while it’s in the shop.

What is included in their policy?

Autopom!’s policies are pretty standard across the board. For example, if your car ever breaks down and you have to make use of your extended car warranty, you can do so by leaving your car at any desired mechanic. The only requirements are for the shop to be licensed and to be located anywhere within the United States or Canada.

The company looks out for their customers by allowing them to spread out their sometimes costly extended car warranties across 24 months.

Autopom! allows you to get fully reimbursed in case you’re not satisfied with their service with their 30-day money-back guarantee. In case you sell your car before you fully pay for your extended car warranty, you can easily transfer the policy and payments to the new owner.

Autopom! offers 24/7 roadside assistance and rental vehicle assistance with all their plans. 

Referral bonus

Autopom! rewards customers who refer their service to other people. If you inform your friends, family, clients and other acquaintances about Autopom!’s plans and they purchase on of their vehicle protection plans, you will be rewarded with a $50 Visa gift card.

You will receive the gift card by postal mail, in 4 to 6 weeks.  

Help/Support

Phone number: (800)724-8141

Website: https://www.extended-vehicle-warranty.com/best-review-guide/

Facebook: https://www.facebook.com/autoPOM?fref=ts

You can reach customer support via email, phone and live chat. You can also get some quick answers by consulting the FAQ section on their website.

When we tested Autopom’s customer service we were overall very satisfied with the level of professionalism showed by their representative. During our “test” call we asked about different plans, payment options, coverage and other similar questions. The employee we spoke to was very eager to answer all our questions politely, without pushing to make a sale. Having friendly, informative customer service is a very big part of any company’s credibility.

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Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

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