McAfee Review

Hailey By: Hailey | Last updated June 2, 2017

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9.0 / 10

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PROS:

  • Covers all your devices with a single subscription
  • A money back guarantee with their Virus Protection Pledge
  • Great support forum
  • Easy to use
  • Free trial period

CONS:

  • Didn’t perform well on Windows 10
  • It will lag your PC
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SUMMARY:

McAfee showed to be best at securing Windows XP run PCs. On most other operating systems tested, including Windows 10, McAfee showed great difficulty in effectively blocking threats from infecting its host PC. Despite its poor results, as an antivirus protection program, McAfee still did better than the pre-installed Windows Defender on Windows 10. The company is also among the very few antivirus software companies that offer full coverage for all your devices at no extra charge. With its Virus Protection Pledge, McAfee promises your money back if you’re not fully satisfied with their product.

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COMPLETE REVIEW

Now a part of Intel Security, McAfee is a well-recognized brand in the antivirus industry. During the tests performed in spring 2016, AV-Test lab graded McAfee Antivirus Plus with a very low mark since it failed to recognize, differentiate and protect against known and new threats. Scoring barely above the 50 percent mark, McAfee still proved to be a better protection solution than Windows Defender that comes standard with Windows OS.

Features

McAfee comes in three options ranging from a basic offer to a full internet security suite. The most basic McAfee AntiVirus Plus comes with the default McAfee antivirus program and a great PC optimization tool. With the best of both packages at a moderate price, the medium McAfee Internet Security package comes with more features like Parental control and an email and spam filter. McAfee’s signature feature, the True Key™ app safely secures all your online passwords and protects them from theft. All packages fully protect all your devices without any additional costs. The premium and most expensive antivirus bundle is the McAfee Total Protection that allows for additional features like social media and firewall protection. McAfee also has classic premium tools like an automatic USB scan and a gaming mode fully integrated in its packages. The installation process is simplified and comes with pre-defined features so you have instant protection without having to reboot your PC. A well-designed dashboard is one of the elements that make McAfee Antivirus a great product it is. It’s easily accessible and fast so any scan or feature is at a click away.

Pricing

PRICE: $59.99

Performance

When tested by the AV-Test lab McAfee received a perfect score for correctly identifying good data and letting it pass its defenses, while at the same time blocking real threats on Windows 10 computer. While it was running scans, the antivirus program slowed down its host PC more than it is allowed by the industry standards so it received very poor marks on the protection test. Tested on Windows 8, McAfee showed a completely different result by excelling in almost every category. It does well to detect both known and new threats while not slowing down your PC significantly. When the tests were run on a Window 7 PC, McAfee received poor results in all categories except usability where it performed above average. McAfee Antivirus worked best on Windows XP where it managed to fully protect the host PC from incoming threats while keeping the use of the computers resources to a minimum.

Help/Support

McAfee has a well-organized, easily accessible site with a sizable knowledge base and a FAQ section. The forum is available if you want to read about other people’s experiences or if you’re looking for community advice on your issues. A live chat with customer support is available, but only through weekdays. For tech support over the phone, you can call any day or night, 24/7.

Email: You can contact customer support via email by filling out a form through this link: service.mcafee.com/webcenter/portal/cp/home/contact

Phone number: You can a list of contact phone numbers for different regions through this link: service.mcafee.com/webcenter/portal/cp/home/contact

Website: www.mcafee.com

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Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

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