InMotion Review

Kelly By: Kelly | Last updated April 12, 2017

web hosting, inmotion, three servers

8.9 / 10

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Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

PROS:

  • High level security
  • 90 day money back guarantee
  • Impressive speed and uptime
  • Free remote backups for accounts less than 10 GB
  • Free domain name
  • Unlimited email and storage

CONS:

  • Controversial customer support
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SUMMARY:

InMotion is an independent web hosting company based in US, with offices in California and Virginia. It hosts over 300.000 domains on its servers and ranks first in numerous charts. It offers a wide range of hosting services and solutions, from shared hosting to VPS, dedicated, reseller, and so on, covering all kinds of needs and preferences.

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The company has been on the market for 16 years and so far succeeded in not being swallowed by Endurance International Group, a giant with dozens of brands operating under it. InMotion offers everything from web hosting solutions to domain names registration and web design services. The shared hosting option offers you three plans: Launch, Power and Pro.

Web hosting services include:

Business hosting: from $4,19/month (for all skill levels), to $5, 39/month (Power – recommended for small businesses) and $8, 99/month (Pro - a good choice for developers and growing businesses).

shared business hosting plans, pricing, inmotion, web hosting

Wordpress web hosting: $5,99/month (for small blogs), $7,99/month (for blogs and small businesses) and $13,99/month (for developers and growing businesses).

Reseller hosting: 13,99/month (the starter package) comes with a disk space of 80GB and a bandwidth of 800GB/month; 19,99/month and includes a disk space of 120GB and a bandwidth of 1,200GB/month; 27,49/month, with a disk space of 160GB and a bandwidth of 1,600GB/month. All three options offer free dedicated IP.

VPS hosting: $29, 99/month (4GB RAM, 75GB storage, 4TB bandwidth and 3 IP addresses, $49,99/month (6GB RAM, 150GB storage, 5TB bandwidth, 4 IP addresses) and $74,99/month (8GB RAM, 260GB storage, 6TB bandwidth and 5 IP addresses).

Dedicated servers: $99,99/month (Essential), $159,99/month (Advanced), $229,99/month (Elite).

For more information on all available options and packages you can go to: http://www.inmotionhosting.com/business-hosting

InMotion comes with a 90 day money back guarantee, which is something special and highly appreciated, given that the standard is 30-45 days, tops! That is indeed a trust builder. They also offer lots of freebies: over 400 free applications, Google Ads, Google Apps Integration, Free Site Transfer, Max Speed Zones (which lets you choose between their 2 data centers, one on the East Coast, and the other one on the West Coast), a minimum of 2 websites on a single account, and unlimited websites for the PRO package, free domain registration or transfer on all the packages.

Another significant feature is the free data backup, since most of their competitors charge their customers for this service.

InMotion is compatible with the latest languages and technologies, such as PHP, MySQL, Ruby, PERL, Python, PostgreSQL, etc.

InMotion uses the cPanel setup and it comes with a lot of useful tools and features, even for the cheap, basic packages: Softaculous (one click installation script), phpMyAdmin databases and so on. InMotion offers plenty of choices, no matter what blogging and CMS software you are used to (WordPress, Drupal, Joomla, etc). The website builder is user friendly and straightforward. You can choose between the three website types: blog, photo gallery or site. You have plenty of themes and colors and e-commerce options. With the help of the Premium Web Builder you can build a simple online store. You can also add scrips and modules to your pages or integrate WordPress to use it as your site builder.

And because a user friendly interface and access to the Control Panel are important, InMotion offers cPanel access directly on your dashboard, so you only have to login once and you can click on the cPanel. Also, they praise on their "easy control panel", which indeed is no biggy to unravel, no matter how tech savvy you are or aren't.

Pricing

Shared hosting: 

Launch: $5,99/month

Power: $5,99/month

Pro: $8,99/month

Performance

InMotion stands out with an impressing speed and reliability due to the SSD drives they use, which are up to 20 times faster than the good old spinning drives.

Unlike other web hosting companies, InMotion can handle traffic spikes admirably, because it doesn't push and overbook its servers beyond their capabilities.

Tests that measured the uptime for 30 days in a row revealed that InMotion had a perfect 100% uptime for the entire month and a general 99,99% uptime.

Help/Support

http://www.inmotionhosting.com/support/

Phone: 888-321-HOST (4678)

Email: [email protected]

Social media: Google+, Twitter, Facebook, YouTube, LinkedIn

Facebook: https://www.facebook.com/inmotionhosting

Twitter: https://twitter.com/inmotionhosting

InMotion excels in this aspect, too. The company offers free, 24/7, US based customer support in all forms: via live chat, phone, email or ticket system. You also have a solid FAQs section, video tutorials and forums. The average time for live chat is under 3 minutes.

The staff is well trained and knowledgeable and it doesn't waste your time with useless, "by the book" approaches. They seem to immediately understand your problem and come up with valid, helpful solutions.

All their channels are equally responsive so you won't be forced to call when you need help just because email isn't working or vice versa.

The only blame we can cast is the quality of the support for cheaper plans versus pro ones. Although they offer free support for ALL their customers, they only offer pro support to the customers registered under their PRO plan, but we find that understandable.

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Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

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