Zander Insurance Group Review

Kurtis By: Kurtis | Last updated November 24, 2020

id theft zander insurance group logo sketch man with blue tie

8.3 / 10

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PROS:

  • Full-service ID recovery
  • $1 million insurance
  • 24/7 access to a certified specialist
  • Child protection
  • Follow-up service for 36 months
  • Good customer service

CONS:

  • No credit monitoring available
  • The website's design leaves room for improvement
  • The time frame for reporting an ID theft is below standard (only 60 days)
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SUMMARY:

As the name suggests it, Zander Insurance Group is primarily an insurance company, but it also offers identity theft protection. The company has more than 90 years of experience in business and its ID theft protection service also includes medical ID theft and child protection. They stand out through their full-service ID theft solutions, their top-notch customer support and their $1 million insurance policy.

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COMPLETE REVIEW

Zander Insurance Group has been around since 1920. The company is based in Nashville, Tennessee and describes itself as “one of the country’s largest independent insurance brokerages”.

Zander offers a rich variety of services, from health/life/business/ auto insurance to identity theft protection and more. However, they are primarily an insurance company that also introduced an identity theft protection service.

The company is personally endorsed by Dave Ramsey (a successful businessman, motivational speaker and author) and has an A+ rating with the BBB (Better Business Bureau).

Zander’s ID theft protection features include 24/7 access to a certified specialist, alerts when your sensitive data is considered to be at risk and coverage for stolen bank account funds. The company boasts on a 100% recovery success rate.

The alerts can be sent to your phone, computer/tablet or to your e-mail address.

Their identity theft protection service covers pretty much all the possible scenarios you can think of, from financial fraud to tax fraud, criminal activity, employment fraud, medical ID theft and child ID theft. The fact that they also offer child protection is a plus for this company.  

On the other hand, although Zander offers personal information, change of address and SSN monitoring, credit monitoring is not included. Another drawback is the fact that this company only allows customers a 60 day period to report an ID theft, while most competitors usually offer 90 days.

Another “con” for Zander would be the design of their website, which could use some improvement.

Zander also includes up to $1 million in reimbursement and stolen funds protection. The insurance covers various expenses such as costs for replacing certain documents and for obtaining credit reports, all sorts of legal fees, lost wages, for the scenario in which you have to take time off from work, in order to restore your ID and so on.

The enrollment process with Zander entails filling out their form; you have to type in your full name, address, phone number, date of birth, email and billing details.

Zander doesn’t just help you restore your identity, but it also follows up on its cases for 36 months, just to make sure its customers recovered fully. That shows commitment, so thumbs up for them. As for their full-service recovery plan, it includes a specialist who will work with you to restore your credit, filing all your paperwork, making phone calls, etc.

Pricing

Zander offers both an individual and family plan. The individual plan is $6.75/month, or $75/year.

The family plan costs $12.90/month or $145/year.

Help/Support

Phone: 800-356-4282

E-mail: [email protected]

Social media: Facebook, Twitter, YouTube, Pinterest, Instagram

Facebook: https://www.facebook.com/ZanderInsurance/

Customer support is one of this company’s most appreciated features. Their reps are very friendly and personable and the waiting time is short. You can either contact them by phone (toll free), e-mail or their customer service request form.

They also have some helpful resources on their website: ID theft statistics, identity fraud reimbursement benefits, a section with free helpful links and more.

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Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.

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