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ShopKeep iPad POS is a very good, cloud-based POS solution for people who run small businesses, especially in retail, restaurants, quick-food/mobile services, small pubs or bars, ice cream shops, bakeries and the like. While the fact that it is only compatible with iPads might be a frustrating limitation, the software does compensate with lots of useful features that organize and administrate all the aspects of your business, from inventory to payment, staff, marketing and so on.
ShopKeep iPad POS is a cloud-based POS system designed for iPads. It is best suited for small sized businesses, especially retailers and service industries.
The company was founded in 2008, it is based in New York and it currently has more than 23,000 customers nationally. Around 290 million transactions are made annually with the help of ShopKeep. The company has more than 100 employees and in 2014 opened new offices in Belfast (Northern Ireland) and Portland (Oregon).
ShopKeep works on a ‘pay as you go’ system and you don’t have to pay any termination fee if you don’t want to use them anymore. They also offer a free 14 day trial.
The company has an A+ rating with the Better Business Bureau.
ShopKeep allows you to use the payment processor of your choice, which is good news.
This POS system runs on iOS 7 or higher and it is only compatible with iPads, which may be a deal breaker for some people. Other than that, the software is really easy to setup and use and very intuitive. When you first log in you will be guided through the entire setup process. You will quickly figure out all the basic functions and also locate the ones you only use rarely.
ShopKeep stands out through its very high number of features that apply to all the aspects of a business, from payments, inventory, staff, marketing, booking and so on.
You can track employees working hours, calculate their payroll (weekly or monthly), you can merge, split or transfer payments between accounts, you can keep track of the quantities of each product and set up alerts to make sure you never run out of stock.
There is also the Tax Group feature which allows you to assign special tax rates to specific products and the software supports multiple locations. You can also view all stores in just one parent website, or, if you prefer, you can view each store separately.
The number of features that ShopKeep is loaded with is impressive and you’ll find myriad of useful tools that will help you better organize and run your business.
In terms of integrations, ShopKeep is in partnership with BigCommerce, QuickBooks, MailChimp, AppCard and others.
Although ShopKeep has “ShopKeep Payments”, its own preferred payment option, you can also choose to keep your old processor if you want, or choose another one.
ShopKeep offers to create a free, personalized quote for you, if you are willing to fill in the form on their website, which contains questions about you and your business (what kind of registers you use and need, what type of business you have and so on). You can also contact one of their Point of Sale Specialists.
Their pricing is simple: $69/month/register and any additional register will cost you also $69 for the first 3 additional ones and after those, the price will drop at $29/register. Their least expensive piece of hardware will cost you $198 and has a built in credit card reader, which you have to buy if you want to use their software. That’s a drawback, considering that most competitors offer it free of charge. For about $800 you can have a starter kit that includes a printer, cash drawer, Bluetooth credit card reader and an iPad holder. They often have great deals, but they are limited, so be sure to contact them for more inquires.
Phone: 800 820 9814
Social media: Facebook, Twitter, LinkdIn, Instagram, YouTube
Facebook: https://www.facebook.com/ShopKeepPOS
ShopKeep offers an impressive customer support. They are available 24/7 and can be contacted via phone, live chat or email, free of charge.
They have a comprehensive knowledge base which includes a FAQ section, video support, a starting guide, articles, a blog and other documentation. Feel free to browse their website for all the information you need or even just for useful tips. There is also a Point of Sale University and the “Small Business 101” section, which includes useful info on everything you need to know about being a retailer. It covers topics like how to launch and manage a business, what kind of permits you need, how to find a location and much more.
Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.
By: Hailey | Last updated July 19, 2017 
