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Who are the biggest VoIP providers on the market?

Hailey Avatar By: Hailey | Last updated September 7, 2020

biggest voip providers man in suit pressing on phone call symbol surrounded by clouds cloud call

VoIP has proved to be a very useful technology and one that keeps improving from year to year. Voice Over the Internet Protocol is a great way to be able to communicate with the help of the internet, instead of regular, costly telephony.

There are countless reasons why you should switch to VoIP:

  • It is considerably more affordable so you’ll be able to save more money; you don’t necessarily need a VoIP phone to make phone calls with VoIP; you can use your own computer/smartphone
  • It is more flexible, you can use it from anywhere in the world, as long as you have access to the internet
  • VoIP services include a lot of useful features: video conferencing, audio conferencing, caller ID, call forward, call screening, voicemail, online faxing, music on hold, click to dial, call monitoring, call recording, virtual receptionist and many others

Which are some of the biggest VoIP service providers on the market?

RingCentral. This VoIP service provider is on top of our lineup for some good reasons:

  • It offers contract-free plans
  • It has versatile plans that are sized for every business need
  • It has mobile support
  • Offers a lot of integrations (MS Office 365, Dropbox, Zendesk)
  • It is very customizable
  • They also rent hardware IP phones if you don’t want to use their softphone

Nextiva.This VoIP service provider is a popular name on both the VoIP market and the online faxing one. Among Nextiva’s most noteworthy qualities, we can mention:

  • Excellent customer support
  • Highly customizable
  • The NextOS platform that enables a plenty of settings and functionality for users and administrators, regardless of their location
  • direct integration with ZenDesk and extensions for Firefox, Outlook and Internet Explorer
  • Mobile app that is compatible with iOS and Android devices

OnSIP. This is a great VoIP provider to consider if you want a service that offers a free plan. OnSIP comes really close to that, in the sense that it has a plan that makes you pay only for the features you use and the minutes you talk. Other features to mention:

  • Allows up to 100 users
  • Hold to music
  • Voicemail to email
  • Integrates with Slack and Zendesk
  • Support for any IP phone, although OnSIP recommends phones from Polycom, Yealink, Grandstream, Cisco and Panasonic
  • 30-day free trial at sign up
  • Customizable plans

Vonage. This VoIP provider is also a reputable name in this industry. It is one of the oldest VoIP providers in the US and offers customizable plans. Here are some of the most appealing features of Vonage:

  • Call attendant, call parking, caller ID, caller block, call waiting, call recording, call monitoring, call group
  • PBX level management features that include Vonage Setup Portal (VSP) for account settings and configuring features, Admin Portal for managing all currently active features, busy lamp field showing which numbers of all in the network are currently in use
  • The standard plan lets users make calls to Mexico, Canada, Puerto Rico, for only $10
  • Virtual receptionist

Integrations with Office 365, JobDiva, Zoho CRM, ConnectWise and others