Best VoIP solutions to consider for your small business

By: Kelly | Last updated June 27, 2019
small business voip services voip gray phone white background

VoIP makes a lot of sense in the business setting, for startups, medium business and corporations alike. No matter what kind of business you manage, communication is one of the most important aspects to consider, because you will have to make/take a lot of calls on a daily basis. Business communication can get quite expensive if you consider all the factors involved, which is why more and more business owners switch to VoIP.

Voice over the Internet Protocol is a much more affordable communication technology and it brings a lot more benefits than regular telephony. It is more dynamic and versatile, not to mention budget-friendly.

Here are some of the best VoIP services to consider for your small business:  

Nextiva

Nextiva continues to remain one of the best VoIP services you can find. It has 3 plans, for both small businesses and enterprises and it includes some really attractive features with all its plans:

  • free local and toll-free number
  • unlimited calling
  • voicemail to email transcription
  • cloud PBX
  • auto attendant

There is a mobile app available and their most basic plan (Office Pro) is priced at $19.95/user/month.

RingCentral

RingCentral is another popular name on the VoIP market. This VoIP is especially renowned for its many integrations, scalability and complex features. It has 4 plans to choose from, with the cheapest one starting from $19.99/month/user. Some of the most notable features included with RingCentral are:

  • unlimited calls with US and Canada
  • Unlimited audio and video meetings
  • Toll-free minutes
  • Call management and phone system administration
  • Mobile apps that are compatible with iOS and Android devices
  • Visual voicemail and voicemail to email
  • Unlimited business SMS
  • 24/7 customer support
  • Voicemail transcription to text
  • Multi-level auto attendant and more
  • Integrations with Sendesk, Desk.com, Salesforce, Dropbox, MS Office 365 and others

Vonage

Vonage is a great option especially for growing businesses, because of its scalable plans. It comes with a lot of integrations, a free trial and has 3 plans to choose from. The most affordable one is the Mobile plan, priced at $19.99/month/line, plus taxes and fees. The more lines you have, the more the price drops.  

Vonage includes a free 14-day trial with all its plans. Here are some of its most appealing features, which are over 40 in total:

  • Unlimited calls and SMS messages
  • A mobile app that works with both iOS and Android devices
  • Multi-level auto attendant
  • CRM integrations, including Salesforce, Office 365, Zoho, Microsoft Dynamics, ConnectWise, JobDiva, Clio, Bullhorn and more
  • Call logs
  • Call group
  • Visual voicemail
  • 24/7 US based tech support and service
  • 999% uptime
  • The ability to keep your old number

Ooma

Ooma is a great VoIP service from California and it is especially tailored for small businesses. Ooma only has one plan to offer, which is priced at $19.95/month/user and doesn’t require any contracts. There is also an Enterprise plan, for those who want something customized. Ooma offers unlimited calling in the US and Canada. Here are some of the features you get with Ooma:

  • CRM integration
  • Mobile app
  • Multi-level virtual receptionist
  • Forward calls on device outage
  • Dial by name
  • Custom messages
  • Call log, call transfer, call park
  • Music on hold and much more
By: Kelly | Last updated June 27, 2019