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What are the best VoIP providers in the industry?

Cristina Avatar By: Cristina | Last updated June 8, 2020

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We know how difficult it can be to pick a VoIP service provider, because of all the variety out there. That is why Best Review Guide has taken the time to research all the top-rated ones in the industry, to help you make a decision easier. Here are our top choices:

RingCentral

It is the number 1 VoIP service in our lineup. The company that launched this VoIP service has been around since 1999. RingCentral is known both for its VoIP service as well as for its online fax service. RingCentral is based in California but has offices all throughout the world, in Russia, china, Philippines, to mention just a few.

RingCentral offers four plans to choose from: Essentials, Standard, Premium and Ultimate. Essentials is the most basic one and is priced at $19.99 per month per user. It includes up to 10 users, a toll-free or local number, 100 toll-free minutes per month and 4 people video conferencing.

Standard is priced at $24.99 per month per user and comes with 1,000 toll-free minutes and unlimited online faxing.

Premium costs $34.99 and comes with 2,500 toll-free minutes.

Ultimate is priced at $49.99 per month and includes 10,000 toll-free minutes per month.

You can also buy additional local or toll-free numbers for an extra fee ($4.99 per month), vanity numbers (one-time fee of $30) and international numbers ($5.99 per user per month).

RingCentral also offers a mobile app that is compatible with both iOS and Android, has integrations with Box, Google, Microsoft, Zendesk and more.

All the plans we detailed above are mostly tailored for small businesses. RingCentral also offers enterprise VoIP services. You have to contact their sales department for a custom quote, depending on your needs.

RingCentral for Enterprise includes features such as HD video conferencing, real-time messaging, file sharing and much more.

Nextiva

Nextiva is another great VoIP service and a very popular one. The company is also known for offering internet fax services. In terms of VoIP, Nextiva offers plans for small businesses and enterprises.

The three plans offered by Nextiva are Office Pro, Office Pro Plus and Office Enterprise.

The Office Pro plan starts from $19.95 per month for a 36-month agreement, for companies that have more than 100 users. If you have fewer users or you opt for month to month payment, the price goes up. For instance, for 1-4 users and a month-to-month agreement, the price is $34.95/month. For 20-99 users and a 36-month agreement, the price is $20.95/month.

The Office Pro Plus starts from $20.95 per month, for over 100 users and also a 36-month agreement.

The Office Enterprise is their priciest plan and it starts from $27.95/month for more than 100 users and a 36-month agreement. As the name implies, it is tailored for large businesses.

As far as features go, Nextiva offers anonymous call rejection, caller ID, call forwarding, call group, call recording, auto attendant, do not disturb, simultaneous ring, voicemail to email, virtual extensions, Nextiva Anywhere (with this feature you can forward calls to any external number and it will appear as if you are at your desk; you can turn the feature on and off, depending on your needs) and more.

There is also a mobile app that is compatible with iOS and Android.

Phone.com

The third position in our lineup is occupied by Phone.com. This VoIP service is offered by a reputable company that has an A+ rating with the BBB (Better Business Bureau).

There are three plans offered by Phone.com: Base, Plus and Pro.

Base is the most affordable one and it starts at $12.99 per month. You get 300 minutes per month, unlimited user extensions, 1 local or toll-free number and 5,000 SMS messages

Plus is the next available option and it starts at $19.99 per month. You get 500 minutes, 2 local/toll-free numbers, Premium Hold Music, automated voicemail to text and more.

The most expensive plan offered by Phone.com is Pro. This plan starts at $39.99 per month and comes with 1,000 minutes per month, 3 local/toll-free numbers, 300 call recording minutes, HD video conferencing and more.

In terms of features, Phone.com offers over 40 VoIP features such as: caller ID, call forwarding, call waiting, call transfer, click to call, fax from phone, voicemail to email, user extensions, E911 dialing, hold music and many more.

There is also a mobile app available for Android and iOS.

Another useful feature is the fact that Phone.com lets you port your phone number.

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