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What is the best virtual fax service?

Mitch Avatar By: Mitch | Last updated October 7, 2021

Person sending fax on their laptop


Online faxing is a convenient way for sending and receiving faxes. The service is compatible with computers and mobile phones. It can also be operated through the internet and without the need for a landline connection. Because of this, it has lately been popular among many offices. Keep reading to find out who we think has the best online fax service right now, as well as the features you should look for.

Should you move to online faxing?

Transitioning to it is easy as most companies allow you to simply use your old faxing number to connect to their service. Through this, you can maintain your number and avoid having to inform all your contacts about your transition.

If you are currently using a fax machine or if your business currently needs faxing, subscribing to an online faxing service may be for you. For this, our top choice is RingCentral Fax.

RingCentral Fax

RingCentral is an office communication company. They are popular for their VoIP products that allow seamless video and voice calls. They also provide an office communication interface that can be easily used to connect multiple users in a system. This can be managed by a central administrator.

Their online faxing service is also one of the best. Through this, sending and receiving faxes is fast and easy.


Currently, they offer two plans for this. The first one allots up to 1500 pages for you to use monthly. The next plan is a package that adds unlimited voice and video calls to your company through its VoIP service. We recommend the latter for your office to get an all-around communications platform.

While there is not much flexibility with their plans, we find the 1500-page allocation to be sufficient for most mid to large sized companies.

The plan can also be enhanced by adding local, toll-free, and vanity numbers to the plan.


The interface is an important aspect of online faxing as it can greatly improve your efficiency in browsing, sending, and scanning through your faxes. We found RingCentral Fax to have one of the best ones of this because of its simple design and intuitive placement of buttons.

The interface is a combination of the voice, video, and faxing services in one. If you are only subscribed for the faxing service, the app will still display these options and remind you of it.

The application first shows a summary of your communication transactions. Through the “Messages” tab, you can see your inbox, outbox, sent items, and deleted items. Browsing through these files was easy. Information such as the name of the receiver, the date it was received, and the sender can be seen (useful for administrators). There is also a button that allows you to save or forward the fax to other recipients.

The convenience is extended to their mobile application which contains almost all the features available for the computer app. Through this, you can also receive notifications about any messages in your system. You can also freely block numbers.


RingCentral allows up to 40 file formats including JPEG, PDF, GIF, TIFF, and more. You can also send and receive from traditional fax machines if you have its number.

The service comes with its own storage for faxes. If you need more space, you can simply link the current cloud storage provider of your office such as Google Drive, Dropbox, and Box. Accessing these files is easy.


RingCentral provides SSL security and encryption for your online faxes which ensures that it will be safe when being sent. They are also HIPAA-compliant which makes it good for healthcare providers.


The main advantages of RingCentral Fax include: its interface that makes sending and receiving faxes easier, its helpful features such as fax scheduling, group sending, and its integration with online cloud storages. The service is best purchased along with RingCentral’s VoIP service.


The only downside is that the interface may feel like it has too many buttons if you are not subscribed to their VoIP service.

How to send and receive faxes

As many may still be unfamiliar with the technology, RingCentral Fax teaches users about the basics of using the app when you first use it.

For sending faxes, users can simply type their fax number along with the label “”. You can attach a cover page for the file. You will also be given up to 13 templates for your document. To attach the document, you can simply upload it from your computer or through your cloud storage provider.

The fax can be sent instantly or on a scheduled date and time. From what we’ve seen, few online faxing services have this important tool which is why we recommend RingCentral Fax.


Online faxing is a more advanced version of the traditional service. Through this, you can send and receive faxes through a computer or through a mobile phone connected to the internet.

For this, our most recommended service is RingCentral Fax. It comes with a lot of features, is secure to use, and has a good interface. Lastly, it has a good deal for a package that gives unlimited voice and video calls.