Phone Power Review

Tamara Avatar By: Tamara | Last updated January 9, 2020

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Phone Power is a VoIP service based in California. Founded in 2005, this service is known for providing a wide range of phone plans that can accommodate both small business owners and big companies.

One of the highlights of Phone Power is its World plans that let you call abroad for low rates. The technical quality of their calls is unmatched among other services, which is good considering their international reach. Aside from this, they also offer a lot of features for their callers to aid in communication.

Pricing

Phone Power currently offers a home phone service special for unlimited calling within USA and Canada. With this plan, you can keep the current number you are using to remove the need to inform your contacts. You can also make calls through your mobile phone. There is also a 30-day money back guarantee in case you are not satisfied with their services.

The payment price of the plan varies according to the schedule of payment. Paying yearly is priced at $8.33 per month. Paying monthly is priced at $9.95 per month along with a 1-year contract lock. Having no contract for their services is priced at $19.95.

All of these include unlimited calling to USA, Puerto Rico, and Canada, international calling, mobile phone application, faxing, free activation, a cloned second line, and more.

This makes it friendly for those planning to use the service for a long time while expensive for those who may plan to switch to another service within a year.

Hardware

As Phone Power’s main selling point is their international calling, we tested their service and their hardware.

The results were positive. In particular, the feedback noise which is expected whenever creating international calls was low and the audio was clear for both parties. Aside from this, there wasn’t any muffled noises and voice.  It was consistent all throughout the call.

There are also a lot of features that comes with this VoIP service, which makes it a good option. Some of these include:

  • A free second line
  • Voice-mail, Voice-mail Viewer, and Voice-mail to E-mail
  • Blocking list, anonymouscaller rejection, incoming and outgoing caller ID with name
  • Simultaneous ringing and call forwarding

Customer Support

The customer support for Phone Power was useful in answering all our questions. Upon calling, they were informative and answered directly to the point. 

They were also available for most of the time either through email and through live chat. These are both available on their website. This is a good feature that allows representatives to quickly respond to inquiries. This is especially important for businesses who cannot afford to have no communication with their customers.

Their representatives are available for the whole week.

Aside from the live chat and email with their representatives, you can also solve your technical problem by yourself. This can be done through the FAQ written on their website. From there, you can browse through different categories depending on your needs. These contain helpful knowledge and support.

Conclusion

Phone Power is best for those looking for international coverage for VoIP services. They have a high-quality hardware and communication devices which enables clear communication even abroad. This, along with low prices and good customer service, makes them very recommendable.

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