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Best VoIP Systems on the Market

Hailey Avatar By: Hailey | Last updated January 16, 2021

best voip systems services dialing on voip phone office computer monitor in the background

VoIP or Voice-over-Internet Protocol is a new technology which allows users to transfer their voice over the internet and through computer networks. It is the modern approach to the landline systems which are limited in features and coverage. It is what digital telephony systems use. It is easy to set up and requires only computer network infrastructure which business usually already has. 


Some of the most common examples of VoIPs include communication platforms that can allow you to make cross-platform calls (from computer to standard telephone numbers) and software phones or softphones that enable you to receive and make calls with a subscription plan depending on your provider. These devices offer a lot of features that fits most businesses.

Ranking the best VoIP Systems

  1. RingCentral

Taking our first spot is RingCentral VoIP. It is a cloud-based brand that is known for being reliable and stable. It has fifteen servers across the country that enables the customer to have a high quality of voice communication. You can also use a hardware IP phone if you prefer this. This is an industry-standard brand that is known for the following:

  • Mobile app integration that maximizes convenience for users as they can use the service no matter where they are. They can also create and send faxes with their mobile devices.
  • It allows maximum customization
  • It integrates with a lot of office applications that are usually used with faxes such as Zendesk, MS Office 365, and Dropbox
  • Integration with both virtual and traditional phone systems
  • Their plans do not require you to sign a contract
  • Great customer support 
  1. Nextiva

Nextiva is the best VoIP system for small and medium-sized businesses because of its integrated to IP based phones. Their prices are also affordable and are fit for these businesses with their features. Its interface is simple and easy to learn. It is known for the following:

  • Small and medium-sized business compatibility given its affordable price and easily-customizable features
  • Customer care is helpful and gives high quality of answers
  • Uses the NextOS management platform that has a lot of settings and functionality options for its users

This VoIP’s main selling point is its simple interface and easy-to-use features. As most businesses need to have a quick switch of telephony networks, is an ideal choice. Their network is of high quality and goes well with sudden changes for phone needs as it can change its network and infrastructure quickly. It is not advisable for those who want video calls and CRM integration as it does not provide these. The following are its features:

  • Its prices are affordable and go with a lot of features
  • Its controls are simple and easy to set up. It can also accommodate quick network changes
  • International calls are charged cheaply
  • Accessibility for non-Internet phones with its ATA adapters
  1. AXVoice

This is another industry standard that is known for being able to accommodate both Residential and Business users. They offer high-quality features that include having a mobile application. They also offer unlimited international calling plans. Some of their features include:

  • Free phoning equipment
  • Quick and easy set-up
  • Has a 15-day money-back guarantee if you are not satisfied with their product
  • Plans that can accommodate your budget and feature needs
  • Has a mobile application that can be used with the calling plans
  1. OnSIP

OnSIP is a VoIP that is best for companies that will only need to use the system for occasional needs. This is because they charge their customers by the number of minutes that will be spent along with the features that will be used. This way, there will be no need to set up a monthly fee that includes features and time allotment that may not be used at all. Some of their features include:

  • Customizable plans that charges users based on usage
  • Features can be added and removed at any time
  • Has metered and unlimited plans
  1. Ooma

Ooma is a great choice for small and medium-sized businesses that has a lot of hardware capabilities to maximize usability. It is a Silicon Valley-based service provider that is cloud-based. It uses hardware devices that can improve the flexibility of use along with a lot of features. Some of its features include:

  • Hardware capabilities for multi-line ATAs and base stations
  • Affordable plans and features