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AxVoice overview, features, benefits and disadvantages

Tamara Avatar By: Tamara | Last updated September 6, 2020

axvoice voip service overview headset black phone on desk

As you’ve probably already seen it all around you, be it in your personal life or at your workplace, VoIP services have increased in popularity tremendously and are replacing traditional telephony everywhere in the world.

Landlines are outdated both as infrastructure/technology and cost. It is inconceivable to have to spend so much money just to make a long distance call, when the internet allows you to do that and more, almost for free.

Why should you use VoIP services?

VoIP services are definitely a more budget-friendly option than landlines. Thanks to the fact that they operate via the internet, you don’t have to pay huge monthly bills just because you have to call someone abroad. Another reason for the reduced cost is the fact that VoIP services can work without additional hardware. You don’t even need a telephone in order to use VoIP, you can just use your smartphone or computer and a softphone.

VoIP services are also more versatile. They allow you to send/receive more than just audio data. The digital packets transmitted through VoIP can consist of text, images, video, audio files.

AxVoice Overview – Should you choose this VoIP service?

AxVoice is considered an affordable VoIP service and one with a quite generous offer, too, which makes it a popular choice among VoIP users.

AxVoice offers VoIP services for both residential use, business purposes and international use.

Their plans are reasonably priced and while they don’t offer all the bells and whistles included by some of the major players in the industry, they do offer all the basic features sought in a VoIP service.

How much does AxVoice cost?

Most affordable residential plan - $8.25/month

Most affordable business plan - $14.99/month

Most affordable international plan - $16.58/month

If you want to add a new number to your account, you’ll have to pay an additional $3.99/month.

Toll-free numbers with coverage in the entire US and Canada will cost you $3.99/month, 4.99 cents/minute for coverage in the US and $5.99/month and 4.99 cents/minute for US and Canada coverage.

Main features included with AxVoice

One of the benefits of AxVoice is that the company doesn’t discriminate among plans when it comes to included features. Regardless of the plan you opt for, you have access to all the features offered by AxVoice. The difference in price mainly consists in the number of minutes included with each package.

There are more than 30 VoIP features included with AxVoice. Here are some of the most important ones:

Outbound call features

  • Caller ID
  • 3-way calling
  • International call blocking
  • Music on hold
  • 7, 10, 11-digit dialing

Incoming call features and advanced features

  • Call filter
  • Caller ID
  • Call waiting
  • Simultaneous ring
  • Do not disturb
  • Anonymous call rejection
  • Blacklist
  • Call forwarding; a ‘failover’ feature is also available, so in case there is a power outage, or your internet connection drops, your calls will be forwarded to a number of your choice
  • Call logs
  • Enhanced voicemail
  • Free in-network calling

Cons of AxVoice

  • Customer support is limited; there is no phone support available

Video conferencing is not available