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A complete review of AXVoice Residential and Business Versions

Tamara Avatar By: Tamara | Last updated December 22, 2020

axvoice voip service residential business voip phone on desk servers in the background

AXVoice is one of the most affordable VoIP services. With their technology, your calls will be transmitted digitally, which allows for a variety of features and cross-platform calling. They offer both residential and business plans.

Residential Plans

Their residential plans are adjusted for different types of phone users especially in terms of actual minutes of use or adjustment of pricing depending on which countries you will frequently call numbers from.

Their first plan is Pay as You Go which charges 1.5c per minute. This is handy for those who will not regularly use the phone but need a sure residential line that has all the benefits and handiness of a VoIP system. This is good for family use.

The second plan is the US/Canada 200 which gives 200 minutes of unlimited calls towards numbers in US and Canada. Incoming minutes are unlimited.

The third plan gives unlimited outgoing and incoming minutes of calls to and from your number from USA and Canada.

They also offer individual rates for different international countries. The full list can be viewed on their website.

Business Plans

AXVoice’s business plans are friendlier for smaller businesses which seem to be their main target. They offer two plans.

The first is the Home Office (SOHO) plan which gives 200 outgoing minutes within US and Canada along with a standard set of features for business usage. It includes free equipment and in-network calls.

The next plan is the Small Business Plan which increases the given minutes to 1500 along with more features.

A quick list of features

Here are some of AXVoice’s noteworthy features:

  • No long-term contracts
    • 15-day money back guarantee in case you are not satisfied with their service
    • Use of device is flexible
    • Softphone support
    • Voicemail management

For outbound calling:

  • International call blocking
    • Caller ID blocking
    • Codec option sof G.729, GSM, G.711a, or G.711u. This is handy for saving bandwidth data.
    • Alternate caller ID
    • On-hold music
    • Emergency button for 911
    • On hold music (handy for businesses)

Axvoice Inbound calling features

  • Anonymous call blocking
    • Specific number blocking
    • Do not disturb feature

Customer Support

Throughout the process of installation, their representatives were a breeze to talk with. They were informed and knowledgeable in answering our questions. They also have a live chat feature available for all users regardless of the pricing plan they are subscribed to. This is especially handy for sudden quality drops on their end or for the need to ask specific questions.