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1-VoIP Review – Is this VoIP service worth it?

Hailey Avatar By: Hailey | Last updated January 9, 2020

1-voip service review voip services man dialing number on voip phone in office

1-VoIP is a telecommunication service that supports both residential and office use. The VoIP service was launched in 2005 and has since then become renowned for competent customer service, high quality of technology, and affordable prices.

Pricing

Residential

1-VoIP has friendly rates for its residential users. A highlight of it is their low price for their unlimited calls plan for US and Canada numbers. They also have an affordable plan for unlimited calls worldwide (up to 30 countries).

The first plan is the Value Plan. It is priced at $8.97 and includes the following features:

  • 500 minutes for numbers within North America
  • All the premium features
  • Hardware
  • Unlimited incoming minutes
  • No term commitment

The second plan is the US & Canada Unlimited Plan. It is priced at $17.97 and includes the following features:

  • All the Value Plan’s features
  • Unlimited calls within North America
  • Free Shipping

The third plan is the World Unlimited Plan. It is priced at $23.97 and includes the following features:

  • All the US & Canada Unlimited Plan’s features
  • Unlimited calls for up to 30 countries

Business

1-VoIP rates for its business plans are friendly for both home offices and corporations. They don’t not require any commitments which makes them a good buy.

The first plan is the Metered Plan. It is priced at $14.97 paid monthly and per extension. It includes the following features:

  • Pay for what you use (each minute is priced at 2 cents)
  • No commitment required
  • All the features of the VoIP

The second plan is the Corporate plan. It is priced at $19.97 paid monthly and per extension. It includes the following features:

  • All the features of the VoIP
  • Lower monthly cost for more usage
  • No commitment required

The last plan is the Professional Plan priced at $29.97 per month and per extension. It includes the following features:

  • All the features of the VoIP
  • Phone included
  • Phone number included with extension
  • Lower starting cost

Setting-up

Upon testing the service for residential use, we discovered that the process of set-up was fast and simple. The company sent the following hardware: a port for Ethernet and internet, two phone lines, and a pre-configured adapter. The process is guided by an instructional brochure which tells you how to hook it to a phone and how to connect it online.

The interface of 1-VoIP is simple and easy to understand at first use. All the important information such as username, phone number, billing information, and customer help is listed in your Accounts page. Also listed is the option to add toll-free or virtual numbers.

Features such as E99 (emergency number), call history, voice-mail, and others can be navigated with the six tabs. This makes it easier to use. The UI of the application is also modern and updated compared to its competitors.

Calling

Calling with 1-VoIP is easy as important information is instantly seen on the interface. This includes the incoming and outgoing calls. Important information such as the total minutes of the call, caller name, call time, and date are displayed. These are arranged in either an ascending or descending order.

Other features such as call-forwarding and Speed Dial are also easy to view and to use.

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