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What features do you get with AXIOM’s vehicle service contracts?

Tamara Avatar By: Tamara | Last updated May 24, 2021

axiom features moxa vehicle service contracts hands protecting white toy car

Axiom is an innovative company headquartered in the United States, which offers products and services for vehicle owners. Although it is based in the US, the company also has offices in Belarus and the UK. Axiom operates in all 50 states and combines modern technology with its products, to revolutionize the automotive industry.

Among others, this company also offers vehicle service contracts (VSC) in partnership with more than 500 dealerships. It has partners in the United States, in Canada and even in Australia.  We do a full review of Axiom to find out how well they stack up against other extended auto warranty providers.

What are vehicle service contracts and do you need one?

Vehicle service contracts, also referred to as extended car warranties, are written agreements between a dealer or third-party and a vehicle owner. Depending on the type of contract and its coverage, the contract specifies that the company will pay for any repairs that the car might need, if it breaks down while the contract is valid. Of course, the VSC seller will only pay for the parts/components of the car that are covered in the contract.

Most vehicle service contracts also include 24/7 emergency roadside assistance, rental vehicle reimbursement, travel reimbursement, the possibility to transfer the contract to someone else (in case you sell your car) and the possibility to pay for the contract in several installments.

Vehicle service contracts offer coverage for 3, 4, 5 years or more, varying from company to company and depending on your car’s make, mileage and age.

Most car owners want to continue using their cars after the manufacturer’s warranty expires. The original warranty is usually available for 3 years or 36,000 miles (whichever comes first) or maybe 4 or 5 years, depending on the car make. After that, your vehicle is left exposed, unless you buy a new warranty to keep it protected. And as cars get older and gather more miles on the meter, they become more prone to breakdowns. Repairs can get quite expensive, which means you’ll have to come up with a lot of money at once, if your car suddenly breaks. That is why a VSC is very useful, because it can save you a lot money.

MOXA vehicle service contracts, by AXIOM. What are their features?

MOXA Protection is an ecommerce platform owned by AXIOM, which sells vehicle service contracts through third-parties. MOXA operates in all the US states and offers 3 levels of protection.

The three levels offered by MOXA are Gold, Silver, Platinum.

Contracts start from $60/month and you can opt to pay in 12, 24 or 36 monthly installments.

When it comes to coverage, if you opt for the most basic type of coverage, it will cover the following: your engine, transmission, engine cooling, front wheel drive, rear wheel drive, air conditioning and on-board modules.

On the opposite end, the most comprehensive coverage includes: all the parts covered in the basic level of protection and the front suspension, steering, brakes, electrical system, hybrid/plug-in electric, entertainment system and navigation, chassis.

All the vehicle service contracts offered by AXIOM come with 24/7 roadside assistance anywhere in the US and Canada. Roadside assistance includes towing services, flat-tire assistance, jump start, fluid delivery, lockout assistance and more. You are entitled to a maximum of 3 incidents per year, with a cost of maximum $150 per incident.

Another benefit included is rental car reimbursement for up to 4 days. The maximum daily amount offered is $50.

You also get travel breakdown reimbursement. In case your vehicle breaks down more at more than 100 miles from your home, your accommodation and restaurant expenses will be reimbursed for up to 3 days, with $150 per day.

All the AXIOM products come with their free mobile app named COVI (Connected Owner Vehicle Intelligence). The app works on both iOS and Android and in the app, you can see your service history, you can schedule a service with your dealership, you receive notifications about your car and more.