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How good is the online fax service offered by Nextiva?

Tamara Avatar By: Tamara | Last updated March 20, 2020

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If you are thinking about switching from traditional faxing to online faxing, good for you! It means you’re probably aware of the benefits of internet faxing (or digital/online/web/cloud/virtual/e-faxing, whichever you prefer to call it).

Internet faxing reduces your costs considerably. On one hand, you don’t necessarily need a fax machine in order to send a fax. On the other, you don’t need ink and toners, paper and other consumables either.

Internet faxing doesn’t require special installation and you can set up everything yourself. All you have to do is choose an online fax service to your liking, subscribe to a plan, receive your fax number (local, toll-free, etc., or you can port your number) and have a stable internet connection. The process of sending a fax over the internet is pretty much the same with sending an email to someone. The document to be faxed has to be attached to the e-mail and that’s it. You can send internet faxes from your computer or even smartphone, depending on the service you are using.

There’s also the environmental factor to consider and you are helping nature by using online faxing, because it is a paperless technology, so fewer trees will get cut.

In case you haven’t decided on a particular online fax service just yet, you might want to consider Nextiva.

Nextiva vFax - How good is this service?

Nextiva’s name is most likely familiar to you even if you haven’t used them for faxing yet. This company is very popular for its VoIP services, too, in addition to its online fax service. Nextiva was founded more than 12 years ago and is based in Arizona.

The online fax service offered by Nextiva is called vFax. This is a subscription-based service that comes with three plans for customers to choose from.

How much does vFax cost?

The 3 plans offered by vFax are Single user, Small business, Business Pro.

Single user: has a price of $4.95/month/user. This plan includes 500 pages per month.

Small Business: this plan is an upgrade to the Single User. It is priced at $12.95/month/user. It includes 1000 fax pages per month.

Business Pro: it is the most expensive plan and it costs $29.95/month/user. The Business Pro plan comes with 3,000 pages per month.

These prices are for annual billing, but there’s also the option to choose monthly billing, only it will cost you more: $8.95 for Single User, $17.95 for Small Business and $34.95 for Business Pro.

What does vFax offer?

vFax includes all the basic features with its online fax service. You can get local numbers for US and Canada, toll-free numbers or you can port your number.

You can send faxes from your computer or you can continue to use your conventional fax machine, but you have to purchase the Nextiva Fax Bridge from them, which will cost you $150 (it is a one-time fee).

vFax is a mobile-friendly service, so you can also use your smartphone/tablet to get faxes.

vFax accepts 20 file formats, including all the common ones such as pdf, doc, txt, rtf, jpeg, gif, png.

Nextiva vFax offers cloud storage for your faxes for up to 6 months for free.

Other useful features included are email notifications for up to 6 users and SMS alerts, two-level security protection, password protection and 128-bit SSL encryption and 100% in-house customer support via live chat, phone or their ticketing system.