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Hellofax review for 2021

Mitch Avatar By: Mitch | Last updated April 8, 2021

Cartoon digital fax machine


It has never been easier to send and receive faxes, add a digital signature, and digitize your business in just a few steps. There are no busy lines, you can integrate with cloud storage platforms and keep everything in one place. Online fax service is optimized to send and receive faxes no matter where you are if you have an internet connection. In just one day you can go 100% paperless and relieve yourself of one big segment that takes up a lot of time in your business. To be more efficient and cut down your everyday budget consider an online fax service.  

What is HelloFax?

HelloFax is one of the most recognizable online fax service companies that helps many companies around the world to transfer different types of documents around the globe. The company was founded in 2011 in San Francisco. Since then, HelloFax has gained over 80,000 clients around the world and several millions of satisfied customers.  

HelloFax offers several products that will ease your everyday workflow. It is possible to combine HelloFax service together with HelloSign, HelloWorks, HelloSign API, and HelloSign for Salesforce. If you also choose the HelloSign feature, you need to know that their eSignature is in compliance in the US, European Union, UK, and in many other countries in the world. 

Hellofax features and offers

HelloFax offers comprehensive features together with several product options. HelloFax is a complete digital solution for sending and receiving faxes wherever you are. There are 3 easy steps to send a fax via HelloFax service: upload fax, enter the number of the recipient, and click the Send button. You can also keep your current number so your clients will not notice any difference.  

It is important to know that each transaction is confidential and secure. Strong and strict encryption will protect your or your client’s confidential information. This is especially important because almost every document contains information like a bank account, job details, personal information like name, address, and many more. With Hellofax you will be protected from hackers and any third-party users or companies.  

Another thing that will help you organize your team is the complete customization of your business surrounding. You or your colleagues will not miss any deadline due to the belated faxes because now you can add as many lines and users you need. You can also set up an administrator that will track the access and activity of all users. Every department in your company will be connected and work faster for better results and project deadlines.  

The Fax Manager feature is just what you need to be fully integrated with Google Drive, One Drive, and Dropbox. In addition, you will also get another two combined features – integration with Box and Evernote. No matter what you personally use or your colleagues, it is fully accessible and suitable for everyone’s needs.  

HelloFax offers 4 types of plans. To cut your initial costs you can also choose the annual pricing method. Besides the free 30-day trial period, Hellofax offers a Free monthly plan for 1 sender. It is a perfect way to find out how their platform works and to get familiar with the whole process.  

No matter which pricing plan you choose, these are the features that included in all of them: 

  • International Coverage 
  • Integrations 
  • Edit and Sign Faxes 
  • Cloud Storage 

4 types of plans and differences between them: 

The Free plan comes with 5 free fax pages and is limited to one sender.  

Home Office plan comes with 300 free fax pages per month for up to 5 senders. Additional features are: 

  • Email to Fax 
  • Receive Fax 
  • Multiple Fax Recipients 

It is available for $9.99/month or 8.33/month if you choose the annual pricing method. 

Professional Plan comes with 500 free fax pages per month for up to 10 senders. This plan includes everything mentioned above, with the Fax Number Porting feature.  

It is available for $19.99/month or 16.67/month if the annual pricing option is more suitable for you. 

Small Business plan comes with 1,000 free fax pages per month for up to 20 senders. It is the most comprehensive plan, and it includes all the features from HelloFax offer.  

It can be purchased for $39.99/month or $33.33/month if the annual pricing option is chosen.  

HelloFax offers HelloSign and HelloSign API products that can be combined with any HelloFax plan or used separately. The whole idea behind these two products is to make your everyday business process easier and faster. With the eSignature feature, you will easily make a digital and personalized signature that is in compliance with the USA, EU, UK, and many other countries. HelloSign API is a great solution for the IT Department and will upgrade your workflow with fast implementation, configured emails, audit trails, and whole documentation.  

What equipment do you need to use HelloFax?

Less equipment – more time- greater efficiency.  

All you need is what you already have: a computer, an internet connection, and an email address. HelloFax also offers an app feature for extended mobility. The app is suitable for all operating systems. Many other online fax services do not offer an app feature – HelloFax makes the difference. With your subscription, you can install the HelloFax app and send and receive faxes anytime and anywhere.  Overall we found in our HelloFax review , that it was one of the easiest to get up and running out of all the digital fax services out there.


HelloFax offers convenient digital solutions for both private users and businesses and their services are customized for every budget. We will just mention a few important reasons for choosing the HelloFax service: 

  • 30-day free trial period 
  • Free pricing plan 
  • Available customer support
  • Easy configuration and full integration
  • Many different types of documents supported
  • No fax machine needed
  • App feature 

With their highly experienced team and praised customer support, you will be covered in all sections. The accelerated workflow is now possible with the Task Manager option for improved internal and external communication.