eFax Overview, Features and Benefits

By: Kelly | Last updated August 14, 2019
online fax service overview any good efax phone call smartphone @ e-mail envelope symbols white background finger touch

Internet faxing has pretty much replaced traditional faxing, thanks to its many benefits. Traditional faxing is more costly than online faxing. It requires a fax machine, paper, regularly replacing the consumables and more. Internet faxing eliminates these expenses because it doesn’t necessarily need a fax machine to work. You can send and receive faxes just using your computer and a softphone.

Aside from the financial benefits, online faxing (also called virtual, digital, e-faxing) has other advantages as well: it is a paperless technology, which means you save many trees from getting cut for paper production. It is a space saving technology and it is way more flexible than conventional faxing. You can send and receive faxes over the internet from anywhere in the world. All you need is an internet connection.

eFax Overview - How good is this service?

The eFax service is a popular choice everywhere in the world, as it is being used by over 11 million users worldwide. This online faxing service offers both a web-based desktop interface as well as mobile apps. The mobile apps work on iOS and Android devices.

How much will eFax cost you?

Just like most internet fax services out there, eFax is also a subscription-based service that offers several plans to its customers. There are 3 plans available with this service: eFax Plus, eFax Pro, eFax Corporate. In terms of billing, eFax lets you choose between monthly and annual billing.

The eFax Plus package includes 150 sent faxes and 150 received faxes/month. The price of this plan is $16.95/month or $169.50/year.

The eFax Pro plan is billed at $19.95/month or $199.50/year. This plan includes 200 sent pages and 200 received pages per month.

The most expensive option you get is eFax Corporate, suited for larger companies, with more consistent faxing needs. The price of this plan is customizable depending on the client’s need so you have to contact eFax in order to get a fixed quote, tailored to your company’s faxing needs.

Another fee that you should be aware of is the setup fee, which is one-time and will cost you an additional $10, regardless of the plan you opt for.

eFax also offers discounts for customers who sign up for annual billing and they get the first two months free of charge.

What does eFax offer with its plans?

eFax offers all types of numbers you want, including toll-free, local and international. As far as international numbers go, they are available in 45 countries, including Australia, New Zeeland, Asia, Europe.

As for the features you get with eFax, here are the most important ones:

  • Support for 200 file types, including MS Office file types, PDF, HTML, plain text and image files, there is support for CAD drawings, CSV, EPS, IFF, TIFF, image files like JPEG, PNG, BMP or GIF, as well as files used in less common office software such as OpenDocument and StarOffice
  • Digital signature
  • Email to fax
  • Fax to multiple recipients
  • Large file sharing
  • 24/7 live chat customer support
  • Custom integrations
  • Cloud fax storage for life
By: Kelly | Last updated August 14, 2019