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Trend Micro received a stellar result on the AV-Test evaluation performed in 2016. It got perfect marks for protection and usability, while slowing down its host PC by only 2s, which is well below the industry standard. With this great overall result and an amazing bundle of features across the basic and premium suites, Trend Micro Internet Security offers full protection coverage across your devices.
Trend Micro Internet Security is a fast and efficient computer protection suite with many great features to offer. It got great marks on the AV-Test evaluation and proved excellent at protecting your PC from even the most persistent threats.
Features
Even though they offer a similar level of protection, internet security suites have more features and tools than standard antivirus packages. Trend Micro Internet Security is no exception to this rule. In its basic suite offer, Trend Micro has an amazing data-theft shield that prevents people from accessing your computer and using your personal data. It has an antimalware feature that detects different online threats and blocks their access to your PC. It has an anti-ransomware feature that is proving more and more essential on today’s internet. Ransomware is an intricate malware that hackers use to gain access and then lock down your computer until you pay to unlock it. This feature is not included in many top tier internet suites so that makes Trend Micro Internet Security a more complete protection option than most. If you feel that your PC has been running slower than usual with longer loading times, it’s possible you have many background applications that are draining your resources. To make your PC run smoother, Trend Micro includes a PC optimizer tool that essentially finds and eliminates processes and rarely used files that make for unnecessary clutter that slows down your system. To prevent your kids from seeing or visiting any sites you deem unnecessary, you can use the Parental control panel to limit their exposure to certain parts of the internet. This feature also allows you to control which desktop applications your kids are permitted to use. In the spirit of complete online protection, Trend Micro Internet Security suite offer a Privacy scanner feature that scans your social media for vulnerable spots.
Trend Micro Internet Protection suite is very easy to use since it has a well-designed user interface. The main control window has left the well-known standard interface design Trend Micro has been insisting on for years, and now it has been redesigned to follow the latest in the industry. The main window is now compact and smaller but with a higher attention on accessibility to its main features. The main screen is fully customizable with the option of changing the window’s background with an image of your choice, or turning off the mouse sensibility on the main options. From here you can easily navigate to perform different scans, optimize your PC or check the expiration of your license. In case of the worst case scenario, there is a clearly visible ransomware hotline number you can call toll-free even outside business hours. This is very useful since, when dealing with ransomware, having live support makes all the difference.
Trend Micro Premium Security is the higher level computer security suite bringing great additional features and an elevated security level. With the premium protection suite you will be able to secure 5 - 10 of your devices, including those that are portable like phones and tablets. It has a file shredder for a complete disposal of files, as well as a password manager that keeps your online password entries safe from hackers. A file encryption feature is there to secure your sensitive data.
Price: $49.95
Every year, AV-Test lab evaluates between 20-30 different antivirus software in order to make a final selection of the best-of-the-best in the industry. In March and April 2016, they tested Trend Micro as a part of their evaluation process and came up with results that put Trend Micro Internet Security suite among the best security packages on the market. It received a perfect score on the protection test against known and new threats. It beat the industry standard of three misidentifications and scored perfectly on the usability test with no false positives. In the performance area of the test, Trend Micro received lower results, but it still did better than most programs in its category, by only slowing down the test computer by 2 seconds.
Email: In order to contact support via email, you need to fill out a form on this link: esupport.trendmicro.com/en-us/default
Phone number: In order to contact support via phone, you need to fill out a form on this link: esupport.trendmicro.com/en-us/default
Phone number for the ransomware hotline: 1-877- 558-7363 – toll free
Facebook: esupport.trendmicro.com/en-us/default
Website: www.trendmicro.com
Blog: blog.trendmicro.com
Even though phone support is only available during business hours, the Trend Micro websites has many other ways you can find the solution for your problem. It has a regularly updated blog with many useful how-to type articles and information about novelties in the antivirus industry. If you still need to contact customer support, you can speak to an agent via live chat even on the weekends.
Our editorial staff evaluates products and services independently, but Best Review Guide may earn money when you click on links. Read our advertising disclosure.
By: Matt | Last updated June 6, 2017 
