What is TrustFax and is it any good?

By: Matt | Last updated March 18, 2019
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Faxing will never be about papers and phone calls frenzy. As many would say, “a high-quality service can only be achieved by the ones that existed for years”. True to that motto, TrustFax, a company owned by j2 Global, is a long-standing faxing business that helps small-to medium-scale businesses and enterprises to achieve a no-hassle experience in digital faxing by only using the Internet.

TrustFax, marketed mostly in less intricate business operations, is easy to install and the management dashboard is all on the web, centralizing all the work in one place. To learn more about TrustFax, we will dissect its features and benefits, and all the details entailed to it.

Features and Benefits of TrustFax

Easy-to-comprehend Web Dashboard

You can now help yourself with its easy Web interface. All of the options you might get are there, plus the fact that you will no longer need to install, built-in, or maintain something from the web. Say goodbye to rewirings and setups from your older fax machines. Additional fees are not known here at TrustFax. You can always log in on their main webpage via your TrustFax account.

Personal Fax Number

In this field, your fax number becomes your identity card. With TrustFax, you are allowed to choose your own personal fax number, your local number, or a toll-free number. The extra phone line is free from charge. They also offer (866), (877), and (888) numbers free in cost in the majority of the US states.

Sending and Receiving Faxes

The TrustFax mailbox makes it possible for you to receive and send faxes that you have access to wherever you are at any time of the day. An Internet connection is all you need to be able to send and receive faxes to anyone in the world. This makes TrustFax a more convenient way for there is no need of fax machines.

Fax by Email

Email is a popular method of sending messages through electronic means. Email is already a cliché to almost everyone nowadays. With TrustFax, you can also send faxes through email, which makes it handy and requires less effort.

Fax Tracking

Fax Tracking lets you manage and track all your outgoing and incoming faxes through a control panel that you can access with an Internet connection.

Digitized Signatures

Using TrustFax, signing a paper again and again that costs extra effort and time will not be a problem anymore. You can input a digital version of your signature and just paste it in any faxes that need your signature. With that, the work of signing receipts, offices memos, and mailings becomes lighter and more manageable.

International Faxing

Because of the need of expanding their offers for not just small-scale businesses, Trust Fax also offer quotes for international faxing services. You can now send and share faxes outside USA and Canada. With TrustFax, you don’t have to worry about spending extra because you are allowed to send faxes to over 200 international destinations at reasonable rates. The payment for this kind of service is not included in your monthly subscription and is quoted per minute transaction.

PDF

PDF files are more hassle-free and you don’t have to worry about your files being formatted or edited. Through TrustFax, you will receive your faxes the same way as they were sent by the sender. In this way, scanning is much easier, can be encrypted by a password, and saves a lot more space, perfect for the full hard drive of yours.

Unlimited faxing storage

You can no longer worry for clogged faxes from the past as you can enjoy sending faxes anytime you want. With this, sending faxes in email and from phone calls can never be a hassle for you.

Helpful customer support desk

You can ask their customer support desk via email or calling their hotline 1 (866) 733-7040. Their helpdesk is available from 9 to 5 pm EST, Mondays to Fridays. Their tech support will answer your queries and is knowledgeable about how Internet faxing goes.

Pricing

 

TrustFax Plan

Monthly price

$12.99/month

Annually price

$129.90/year

Included Pages

300

Overage Rate (Incoming and Outgoing)

$0.10/page

TrustFax has both a monthly plan and an annual plan. The yearly plan usually has more discount than the monthly plan that needs to be paid month by month. Their plan features are:

  • Free subscription for a month, including unlimited fax storage.
  • Has toll-free number assigned to you upon getting your subscription.
  • 300 combined inbound or outbound free pages each month (faxes across the US are free of charge)
  • Additional pages for 10 cents per page.
  • 30 days free online fax storage.
  • When you pay for one year, you will save 16% or $10.83 per month as a discount.

They also offer a Lite plan worth $30 per year. This plan includes minimal faxing services.

By: Matt | Last updated March 18, 2019