What is HelloFax?

Hailey Avatar By: Hailey | Last updated February 14, 2019

online faxing sending fax through laptop

HelloFax is an easy to use, reliable online faxing service. With HelloFax, you can send and receive faxes from anywhere and you can upload and send documents in landscape mode.

HelloFax helps you save time and it converts virtual work into satisfaction. It is efficient, easy to use, has a great design and it is rich in features.

Online faxing helps you solve the most common paper scenarios you might run into and it makes it as simple as possible for you to move into a paperless world.

How does HelloFax work?

After you receive the fax, it will be sent to you as a PDF. With HelloFax, all you need to do is upload the file, enter the fax number and just click SEND. There will be no need for a fax machine and no paper will be involved.

Because you won’t use paper anymore, the information will be encrypted using bank-grade security. You will never have to worry about missed faxes or keep wondering whether your fax has arrived, because as soon as your fax arrives, you will receive a confirmation email.

You can choose a local number or keep your current number. HelloFax gives you unlimited, secure file storage with completely configurable routing.

You can set up as many fax lines and users as you need and you can send faxes to multiple numbers at once.

HelloFax works with Google Drive, Dropbox, Box, OneDrive and Evernote. It can accept almost any volume of faxes, fax lines and users.

How to set up HelloFax

Setting up HelloFax is very easy. It takes only a minute. You do not have to worry about fax machines, fax servers or phone companies. All you need to do is choose a plan, add your users and assign a number to them. You can add and remove users at no additional cost. 

HelloFax is very user-friendly, especially on the desktop platform. But the good news is that you can also send faxes via mobile devices, even though there is no designated app for this operation.

You can fax internationally at no additional charge.

HelloFax integrates with Microsoft Outlook to make the email to fax function easier. All your faxes are stored for an unlimited time so you can always have access to the faxes you have sent and received.


HelloFax takes security very seriously and it keeps your documents private and secure. It uses the same level of protection as leading banks and governmental agencies.

All documents are stored using AES 256-bit encryption and all data is transferred using Secure Sockets Layer (SSL).

Costumer service

Unfortunately, customer service is one of the main problems with HelloFax. You are limited in how you can reach their customer support. There is no live chat option on their website and you can’t reach them via phone either. All you can do is send an email or maybe you can find some answers in the FAQs section on the company’s website.