Truthfinder is a background check service where you can obtain very thorough public information on people who lives in the US for a fee. In a way, Truthfinder is a search engine for human.
The information provided by Truthfinder encompasses so many aspects of an individual's life, such as information on their family members, phone number, address history, education, criminal records, assets, debt, licenses, etc.
But as I've said in the beginning, all of that valuable information is not free and there is no means for you to acquire it for free. Truthfinder does not offer a free trial in any shape or form. Not now or in the foreseeable future.
You might be wondering why do you have to pay money for information that available to the general public. This brief article will answer that question and several other important questions that you may have regarding Truthfinder.
These are several key reasons why Truthfinder charges money on publicly available information and why they can't simply give them out for free or offer any kind of free trial policy.
- Some public information is not free. Not all states and municipalities act the same way regarding public information. While some places will provide it for free and make it relatively easy to claim, others would charge money for it and have a very hard procedure in place to get it. This is one of the costs that have to be paid upfront by Truthfinder, which is one of the reasons why they need to charge a certain fee to their customers.
- You pay for the convenience. If you want to find as much public information as available on Truthfinder about a certain individual, you will have to sacrifice time and money to get it. Not only you will need to visit the different institutions to get the relevant information, but you also need to consider the cost of getting to those places in the first place. Truthfinder, on the other hand, provides you with in-depth information with several clicks of a button and all is available to you in a matter of minutes.
- Administrative reasons. There are basic costs and overhead that Truthfinder has to pay as a company. The cost for the website and its accessories, payroll, basic utility expenses, the cost for the information itself, etc. The recurring payment by the customers is their way to stay in business and fulfill all of their obligations while still being profitable.
Truthfinder charges a subscription fee for its customers. The price is a fixed $30 per month and is renewed at the same amount every month. There is also a three-month membership where you can enjoy their service for a discounted price of $26 per month, paid in a lump sum of $78. Just like with the monthly payment, this plan is also automatically renewed at the end of the third month.
The price may seem steep at a first glance but if you're someone who uses their service daily, then you'll get the best bang for your buck with this pricing. If you want to cancel your current plan, make sure to do it before the end of the term. Otherwise, you might get automatically charges again for the next term
Truthfinder does have a refund policy in place. As I mentioned earlier, you can cancel your plan anytime you want and you can get a refund with it as well. If you somehow feel dissatisfied with Truthfinder services or you simply already get what you want from them, you could ask for a refund.
The process of getting a refund from Truthfinder is quite straightforward. All you have to do is call their customer support department at (800) 699-8081, which is a toll-free number, by the way. You stated the reason why you want to get a refund, follow all of the necessary steps, and it's done. You'll get your money back in no time.
But please don't turns it into a way to get free services from them. Truthfinder is strict in implementing its refund policy so that it will benefit the most eligible customer and not someone who just wanted freebies.